Better outcomes achieved with expert-led optimization. Forrester’s TEI study quantified the impact of Advisory Services.
Advisory Services
Accelerate outcomes, without guesswork
Maximize business value with expert guidance to design and optimize your Atlassian solutions
Launch faster
Implement with confidence through guided configuration and workflow design.
Improve work
Optimize apps and work processes to match how your organization actually operates.
Advance strategic bets
Evolve your system of work to keep priorities moving as your business changes.
2026 Forrester Consulting Total Economic Impact™️ Study
Results you can measure
“With the help of Advisory Services, we were able to slash access‑related tickets from 30% to 3% and cut wait times from 3 days to 20 minutes in just 90 days”
— VP of service operations, Fintech.
Quicker implementation
Customers reduced average project timelines by 25%, delivering new solutions up to 12 weeks sooner.
Improved user productivity
Optimized apps and work processes saved customers an average of 2 hours per user per week.
Enterprise-wide efficiency gains
Improved collaboration across IT, HR, legal, product, and engineering teams unlocked measurable efficiency gains.
According to The Total Economic Impact(TM) Of Atlassian Advisory Services, a January 2026 Atlassian commissioned study conducted by Forrester Consulting. Results are based on a composite organization representative of interviewed customers over three years.
Expertise that drives results
With 150+ experts worldwide and experience supporting over 300 enterprises globally, we assemble the right team for your goals.
We drive measurable outcomes across AI, cloud, team collaboration, strategic portfolio management, software development, and service management.
Designed for impact
Personalized engagements spanning technical configuration, strategic direction, and the workflows and practices your teams rely on every day.
Ongoing engagements
When you need sustained progress without repeatedly scoping new engagements, choose a year-long Momentum Plan based on scope and impact.
Focused
Best for improving a specific KPI or a defined team process.
Expanded
Best for scaling and improving workflows across multiple teams.
Transformational
Best for driving a major shift in how work gets done organization-wide.
Scoped engagements
When you have a defined priority and need to move quickly, choose a targeted engagement.
Collection Accelerators
Pre-packaged, short-term engagement focused on the key factors that drive successful deployment and faster time to value.
*Currently available for Strategy & Teamwork Collections, with additional offerings coming soon.
Tailored Engagements
Custom engagement designed around your specific challenges and goals to implement or optimize solutions and improve work processes.
Cloud transformation services
Move with confidence - reduce risk and make informed decisions with proven guidance on the core elements that can derail success from planning through migration to post-deployment optimization.
Advisory Services and Atlassian Partners
A high-impact combination
The strongest outcomes come from combining Atlassian Advisory Services expertise with Partners' delivery and ecosystem capabilities. Together, we help organizations connect strategy, execution, and adoption—accelerating time to value while reducing risk.
Atlassian Partners bring
- Flexible services to implement, scale, and evolve solutions.
- Industry and regional expertise for complex challenges
- Specialized support across teams and functions
- Extensive ecosystem experience, including apps and integrations.
Advisory Services bring
- Platform expertise and proven best practices direct from Atlassian
- Guidance on applying Atlassian’s System of Work to your organization
- Direct insight from Atlassian product management and engineering
How experts make big things happen
See how we helped organizations tackle complexity, streamline operations, and drive meaningful business outcomes.
Breville
Scaling ways of working across teams
Unified 30+ teams on a connected Atlassian Cloud platform, establishing shared workflows and ways of working, centralizing team processes, and improving visibility and efficiency.
Iress
Confident, low-risk cloud migration
Migrated to Jira Cloud with guidance on migration paths, navigating diverse business unit requirements, and unfamiliar features, giving them confidence in decisions and maximizing capabilities.
Lendi Group
Strategic planning and portfolio execution
Consolidated 40+ teams from six tools onto a single Atlassian Cloud platform, guiding strategic process evolution by shaping a shared quarterly planning model supported by real-time data.