For company-wide visibility, security policies, and control across your Atlassian Cloud infrastructure.
Scale with confidence
Atlassian Access (formerly Identity Manager) gives you one place to manage and enforce security and compliance policies required to run your mission-critical Atlassian Cloud products. Our vision for Atlassian Access is to be a powerful command center that gives you control over security, privacy, usage and more.
Jira Service Desk
Enter the total number of current employees accessing Atlassian Cloud products in your organization to calculate your monthly or annual price. You'll be charged once per employee (monthly or annually) regardless of how many Atlassian Cloud products those employees have access to. We also offer baked-in discounts for large organizations.
How do you count users?
With Atlassian Access you only pay once per employee regardless of the number of Atlassian Cloud products or sites they have access to. For example, John works for Acme, Inc. and is a licensed user of both Jira Software Cloud and Confluence Cloud. Even though John is licensed on multiple products, you will only pay once (either monthly or annually) to give John secure access to those products.
How do you define an "organization"?
An organization is the first step towards centralized management of the user accounts accessing Atlassian Cloud products within your company. Once you define the user account domains (ie. @acme.com) that you want to claim within your organization and verify ownership of those domains, you'll begin managing all of the users on those domains that have an Atlassian account.
Do I get a discount for large numbers of users?
Yes, the price drops for more than 250 users and then again for more than 1000 users. The calculator will help you quickly calculate your potential price.
How are annual subscriptions priced?
Atlassian Access is also available as an annual subscription. Annual subscriptions offer a discount that equates to two months free.
Still have more questions?
Read more in our licensing documentation.
How do I begin an evaluation of Atlassian Access?
There are a few prerequisites for starting an evaluation of Atlassian Access. You must be a site administrator, you need to create an 'organization', and you must verify the domains that you want to manage. Create an organization and verify your domains by navigating to Admin Hub at admin.atlassian.com. Once you've created an organization and verified your domains, you can then subscribe to Atlassian Access from within your organization.
How does Atlassian Access work?
Atlassian Access applies sweeping security policies across the users on your company domain. Start by creating an organization, verifying your domain, and then applying security policies across the users in your organization with Atlassian Access.
What is the difference between Atlassian Access and Crowd?
Atlassian Access works to secure your Atlassian Cloud products while Crowd is designed for customers using our Server and Data Center solutions.
Does Atlassian Access work across Atlassian Server products?
No. Atlassian Access works across the following cloud products - Jira Software, Jira Core, Jira Service Desk, Confluence, Stride, Bitbucket, and coming soon - Trello.
How is my Atlassian Access bill calculated?
Atlassian Access is billed by the total count of unique, enabled users that are licensed on any of the following cloud products within an organization: Jira Software, Jira Core, Jira Service Desk (agents), Confluence, Stride, Bitbucket, and coming soon - Trello. You only pay once per employee regardless of how many products or sites they have access to. More details on our licensing documentation.
Is Atlassian Access the same product as Identity Manager?
We've rebranded Identity Manager to Atlassian Access. Our vision for Atlassian Access is to go beyond identity and one day become the control center for every Atlassian Cloud product within your company. In addition to identity and authentication, Atlassian Access will enable admins to manage and monitor policies across privacy, usage and more.
Is Atlassian Access just for identity management?
Today, Atlassian Access is focused on giving admins company-wide control over identity and authentication for their Atlassian Cloud products. Over time, Atlassian Access will allow admins to manage and monitor security, privacy, external collaborators, usage of apps, and other key controls you need to run your mission-critical products.
When will you be adding support for Trello?
Support for Trello will be available in the second half of 2018. We will provide additional information closer to the release date on this page as well as via email to existing Atlassian Access subscribers.
Do I need to pay for Atlassian Access to do a domain claim?
No. Any site administrator can create an organization and verify their domain free of charge. This gives you a single place to view all of your managed users. You will need to subscribe to Atlassian Access to enforce security policies across those users.
With Jira Service Desk, do I pay for just my agents?
You'll only pay for the agents within your organization. Employees who only request help on the Jira Service Desk portal and are not licensed on any Atlassian Cloud product will not be billed for.