Übersetzungen dieser Bedingungen aus dem Englischen werden ausschließlich zum besseren Verständnis zur Verfügung gestellt. Bei Unklarheiten oder Widersprüchen mit Übersetzungen ist die englische Version maßgeblich und hat Vorrang.


Effective starting: January 1, 2020 (view archived versions)

Wichtige Änderungen

Umfang dieser Richtlinie

Der Schutz deiner Daten ist uns wichtig. Deshalb wollen wir bezüglich der Sammlung, Verwendung und Weitergabe der Informationen über dich transparent sein. Diese Richtlinie ist dafür vorgesehen, dass du Folgendes verstehst:

This Privacy Policy covers the information we collect about you when you use our products or services, or otherwise interact with us (for example, by attending our premises or events or by communicating with us), unless a different policy is displayed.  Atlassian, we and us refers to Atlassian Pty Ltd, Atlassian, Inc. and any of our corporate affiliates.  We offer a wide range of products, including our cloud, server and data center products.  We refer to all of these products, together with our other services and websites as "Services" in this policy.    

This policy also explains your choices surrounding how we use information about you, which include how you can object to certain uses of information about you and how you can access and update certain information about you.  If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.  

Where we provide the Services under contract with an organization (for example, your employer) that organization controls the information processed by the Services. For more information, please see Notice to End Users below. This policy does not apply to the extent we process personal information in the role of a processor on behalf of such organizations.

Welche Informationen wir über Sie sammeln

Wir sammeln Informationen über Sie, wenn Sie sie uns bereitstellen, wenn Sie unsere Services nutzen und wenn andere Quellen sie uns bereitstellen, wie unten beschrieben.  

Information you provide to us

We collect information about you when you input it into the Services or otherwise provide it directly to us.    

Account and Profile Information: We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services. For example, you provide your contact information and, in some cases, billing information, when you register for the Services. You also have the option of adding a display name, profile photo, job title, and other details to your profile information to be displayed in our Services.  We keep track of your preferences when you select settings within the Services.

Content you provide through our products: The Services include the Atlassian products you use, where we collect and store content that you post, send, receive and share. This content includes any information about you that you may choose to include. Examples of content we collect and store include: the summary and description added to a Jira issue, the pages you create in Confluence, the name of a Trello board, your repositories and pull requests in Bitbucket, comments you enter in connection with an incident in Statuspage, any stories you name in Jira Align, and any feedback you provide to us. Content also includes the files and links you upload to the Services. If you use a server or data center version of the Services, we do not host, store, transmit, receive or collect information about you (including your content), except in limited cases, where permitted by your administrator: we collect feedback you provide directly to us through the product and; we collect content using analytics techniques that hash, filter or otherwise scrub the information to exclude information that might identify you or your organization; and we collect clickstream data about how you interact with and use features in the Services. Server and data center administrators can disable our collection of this information from the Services via the administrator settings or prevent this information from being shared with us by blocking transmission at the local network level. 

Content you provide through our websites: The Services also include our websites owned or operated by us. We collect other content that you submit to these websites, which include social media or social networking websites operated by us. For example, you provide content to us when you provide feedback or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events.  

Informationen, die du über unsere Supportkanäle bereitstellst: Die Services umfassen ferner unseren Kunden-Support, an den du Informationen senden kannst, wenn es zu einem Problem mit einem Service kommt. Unabhängig davon, ob du dich als technischer Ansprechpartner ausweist, ein Support-Ticket öffnest, direkt mit einem unserer Ansprechpartner sprichst oder anderweitig mit unserem Support-Team kommunizierst, wirst du gebeten, Kontaktdaten anzugeben, das aufgetretene Problem zusammenzufassen sowie weitere Dokumente, Screenshots oder Informationen bereitzustellen, die für die Behebung des Problems hilfreich wären.

Payment Information:  We collect payment and billing information when you register for certain paid Services.  For example, we ask you to designate a billing representative, including name and contact information, upon registration.  You might also provide payment information, such as payment card details, which we collect via secure payment processing services.

Informationen, die wir automatisch sammeln, wenn du die Services verwendest

We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services.          

Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use; the links you click on; the type, size and filenames of attachments you upload to the Services; frequently used search terms; your team’s Jira Align story progress; and how you interact with others on the Services.  We also collect information about the teams and people you work with and how you work with them, like who you collaborate with and communicate with most frequently.  If you use a server or data center version of the Services, the information we collect about your use of the Services is limited to clickstream data about how you interact with and use features in the Services, in addition to content-related information described in "Content you provide through our products," above.  Server and data center administrators can disable our collection of this information from the Services via the administrator settings or prevent this information from being shared with us by blocking transmission at the local network level. 

Device and Connection Information: We collect information about your computer, phone, tablet, or other devices you use to access the Services. This device information includes your connection type and settings when you install, access, update, or use our Services. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience.  How much of this information we collect depends on the type and settings of the device you use to access the Services.  Server and data center Service administrators can disable collection of this information via the administrator settings or prevent this information from being shared with us by blocking transmission at the local network level.   

Cookies und andere Technologien zur Verfolgung: Atlassian und unsere Drittpartner, beispielsweise unsere Werbe- und Analysepartner, verwenden Cookies und andere Technologien zur Verfolgung (z. B. Web-Beacons, Gerätekennungen und Pixel), um Funktionen bereitzustellen und dich in unterschiedlichen Services und auf unterschiedlichen Geräten zu erkennen. Weitere Informationen findest du in unserem Hinweis zu Cookies und Verfolgung. Dieser enthält Informationen darüber, wie du diese Cookies und Technologien zur Verfolgung kontrollieren oder abstellen kannst.

Informationen, die wir aus anderen Quellen beziehen

We receive information about you from other Service users, from third-party services, from our related companies, social media platforms, public databases, and from our business and channel partners. We may combine this information with information we collect through other means described above. This helps us to update and improve our records, identify new customers, create more personalized advertising and suggest services that may be of interest to you. 

Other users of the Services: Other users of our Services may provide information about you when they submit content through the Services. For example, you may be mentioned in a Jira issue opened by someone else, a team member may upload content about you to a Trello board, or your team’s story status may be discussed in Jira Align.  We also receive your email address from other Service users when they provide it in order to invite you to the Services.  Similarly, an administrator may provide your contact information when they designate you as the billing or technical contact on your company's account or when they designate you as an administrator. 

Other services you link to your account: We receive information about you when you or your administrator integrate third-party apps, like Power-UPs, or link a third-party service with our Services. For example, if you create an account or log into the Services using your Google credentials, we receive your name and email address as permitted by your Google profile settings in order to authenticate you. You or your administrator may also integrate our Services with other services you use, such as to allow you to access, store, share and edit certain content from a third-party through our Services.  For example, you may authorize our Services to access, display and store files from a third-party document-sharing service within the Services interface. Or you may authorize our Services to connect with a third-party calendaring service or to sync a contact list or address book so that your meetings and connections are available to you through the Services, so you can invite others to collaborate with you on our Services or so your organization can limit access to certain users. Your administrator may also authorize our Services to connect with a third party reporting service so your organization can review how the Services are being used. The information we receive when you link or integrate our Services with a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services.

Atlassian-Unternehmen: Wir erhalten Informationen über dich von Unternehmen, die sich in unserem Besitz befinden oder von uns verwaltet werden, in Übereinstimmung mit deren Bedingungen und Richtlinien.

Atlassian Partners:  We work with a global network of partners who provide consulting, implementation, training and other services around our products.  Some of these partners also help us to market and promote our Services, generate leads for us, and resell our Services.  We receive information from these partners, such as billing information, billing and technical contact information, company name, what Atlassian Services you have purchased or may be interested in, evaluation information you have provided, what events you have attended, and what country you are in. 

Other Partners: We receive information about you and your activities on and off the Services from third-party partners, such as advertising and market research partners who provide us with information about your interest in and engagement with, our Services and online advertisements.   

Third Party Providers: We may receive information about you from third party providers of business information and publicly available sources (like social media platforms), including physical mail addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), IP addresses and social media profiles, for the purposes of targeted advertising of products that may interest you, delivering personalized communications, event promotion, and profiling.

Verwendung der von uns erfassten Informationen

Wie wir gesammelte Informationen verwenden, hängt zum Teil davon ab, welche Services du verwendest, wie du sie verwendest, sowie von den Einstellungen, die du an uns übermittelst. Nachstehend siehst du die konkreten Zwecke, für die wir die Informationen verwenden, die wir über dich sammeln.

To provide the Services and personalize your experience: We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate, maintain, and improve the Services.  For example, we use the name and picture you provide in your account to identify you to other Service users. Our Services also include tailored features that personalize your experience, enhance your productivity, and improve your ability to collaborate effectively with others by automatically analyzing the activities of your team to provide search results, activity feeds, notifications, connections and recommendations that are most relevant for you and your team.  For example, we may use your stated job title and activity to return search results we think are relevant to your job function.  We also use information about you to connect you with other team members seeking your subject matter expertise. We may use your email domain to infer your affiliation with a particular organization or industry to personalize the content and experience you receive on our websites. Where you use multiple Services, we combine information about you and your activities to provide an integrated experience, such as to allow you to find information from one Service while searching from another or to present relevant product information as you travel across our websites. Based on your interactions with different Atlassian products and advertisements, we will personalize your experience and tailor our communications and offers to you. To opt out of this personalization, please contact  

For research and development:  We are always looking for ways to make our Services smarter, faster, secure, integrated, and useful.  We use information and collective learnings (including feedback) about how people use our Services to troubleshoot, to identify trends, usage, activity patterns, and areas for integration and to improve our Services and to develop new products, features and technologies that benefit our users and the public. For example, to improve the @mention feature, we automatically analyze recent interactions among users and how often they @mention one another to surface the most relevant connections for users. We automatically analyze and aggregate frequently used search terms to improve the accuracy and relevance of suggested topics that auto-populate when you use the search feature. In some cases, we apply these learnings across our Services to improve and develop similar features, to better integrate the Services you use, or to provide you with insights based on how others use our Services. We also test and analyze certain new features with some users before rolling the feature out to all users.  

To communicate with you about the Services: We use your contact information to send transactional communications via email and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages.  We send you email notifications when you or others interact with you on the Services, for example, when you are @mentioned on a page or ticket, when a task is assigned to you, or when you are added to a Trello board. We also provide tailored communications based on your activity and interactions with us.  For example, certain actions you take in the Services may automatically trigger a feature or third-party app suggestion within the Services that would make that task easier.  We also send you communications as you onboard to a particular Service to help you become more proficient in using that Service. These communications are part of the Services and in most cases you cannot opt out of them.  If an opt out is available, you will find that option within the communication itself or in your account settings.   

To market, promote and drive engagement with the Services: We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you, including by email and by displaying Atlassian ads on other companies' websites and applications.  These communications may be informed by audits of interactions (like counting ad impressions), and are aimed at driving engagement and maximizing what you get out of the Services, including information about new features, survey requests, newsletters, and events we think may be of interest to you.  We also communicate with you about new Services, product offers, promotions, and contests.  You can control whether you receive these communications as described below under "Opt-out of communications."

Customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services. Where you give us express permission to do so, we share information with a third party expert for the purpose of responding to support-related requests.

For safety and security: We use information about you and your Service use to verify accounts and activity, to detect, prevent, and respond to potential or actual security incidents and to monitor and protect against other malicious, deceptive, fraudulent or illegal activity, including violations of Service policies. 

To protect our legitimate business interests and legal rights: Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.  

With your consent: We use information about you where you have given us consent to do so for a specific purpose not listed above.  For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.    

Legal bases for processing (for EEA users)

Wenn du eine im Europäischen Wirtschaftsraum (EWR) ansässige natürliche Person bist, sammeln und verarbeiten wir Informationen über dich nur in Fällen, in denen wir gemäß EU-Recht Rechtsgrundlagen dafür haben. Die Rechtsgrundlagen hängen von den Services ab, die du verwendest, und davon, wie du sie verwendest. Das bedeutet, dass wir nur in folgenden Fällen deine Informationen sammeln und verwenden:

  • Wir benötigen diese Informationen, um dir die Services bereitstellen zu können, die Services zu betreiben, Kunden-Support und personalisierte Funktionen anzubieten und die Sicherheit der Services zu schützen;
  • Es dient einem rechtmäßigen Interesse (das nicht im Konflikt mit deinen Datenschutzinteressen steht), beispielsweise für Forschung und Entwicklung, zur Vermarktung und Bewerbung der Services und zum Schutz unserer Rechtsansprüche und Interessen;
  • Wenn du uns die Einwilligung gibst, dies für einen bestimmten Zweck zu tun; oder
  • Wir müssen deine Daten verarbeiten, um einer rechtlichen Verpflichtung nachzukommen.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.  Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services. 


Wie wir die gesammelten Informationen weitergeben

We make collaboration tools, and we want them to work well for you.  This means sharing information through the Services and with certain third parties.  We share information we collect about you in the ways discussed below, including in connection with possible business transfers. We are not in the business of selling information about you to advertisers or other third parties.

Sharing with other Service users 

Wenn du die Services nutzt, können wir bestimmte Informationen über dich an andere Benutzer der Services weitergeben.

For collaboration: You can create content, which may contain information about you, and grant permission to others to see, share, edit, copy and download that content based on settings you or your administrator (if applicable) select.  Some of the collaboration features of the Services display some or all of your profile information to other Service users when you share or interact with specific content.  For example, when you comment on a Confluence page or Jira issue, we display your profile picture and name next to your comments so that other users with access to the page or issue understand who made the comment. Similarly, when you publish a Confluence page, your name is displayed as the author of that page, and Service users with permission to view the page can view your profile information as well.  Or your team’s story status in Jira Align can be seen by other users with certain role permissions or team assignments. Please be aware that some aspects of the Services like Confluence pages, Bitbucket repositories, or Trello boards can be made publicly available, meaning any content posted in that space, including information about you, can be publicly viewed, indexed by, and returned in search results of search engines.  You can confirm whether certain Service properties are publicly visible from within the Services or by contacting the relevant administrator.

Managed accounts and administrators: If you register or access the Services using an email address with a domain that is owned by your employer or organization or associate that email address with your existing account, and such organization wishes to establish an account or site, certain information about you including your name, profile picture, contact info, content and past use of your account may become accessible to that organization’s administrator and other Service users sharing the same domain.  If you are an administrator for a particular site or group of users within the Services, we may share your contact information with current or past Service users, for the purpose of facilitating Service-related requests.  

Community Forums:  Our websites offer publicly accessible blogs, forums, issue trackers, and wikis (e.g., Atlassian CommunityAtlassian Developer CommunityTrello Community, and Trello Inspiration). You should be aware that any information you provide on these websites - including profile information associated with the account you use to post the information - may be read, collected, and used by any member of the public who accesses these websites.  Your posts and certain profile information may remain even after you terminate your account. We urge you to consider the sensitivity of any information you input into these Services. To request removal of your information from publicly accessible websites operated by us, please contact us as provided below. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to and why.

Weitergabe an Dritte

Wir geben Informationen an Dritte weiter, die uns helfen, unsere Services zu betreiben, bereitzustellen, zu verbessern, zu integrieren, anzupassen, zu unterstützen und zu vermarkten.

Service Providers: We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis and other services for us, which may require them to access or use information about you.  If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including appropriate security and confidentiality procedures designed to protect your information.

Atlassian Partners: We work with third parties who provide consulting, sales, support, and technical services to deliver and implement customer solutions around the Services. We may share your information with these third parties in connection with their services, such as to assist with billing and collections, to provide localized support, and to provide customizations.  We may also share information with these third parties where you have agreed to that sharing.

Third Party Apps: You, your administrator or other Service users may choose to add new functionality or change the behavior of the Services by installing third party apps within the Services.  Doing so may give third-party apps access to your account and information about you like your name and email address, and any content you choose to use in connection with those apps.  If you are an administrator, or a technical or billing contact listed on an account, we share your details with the third-party app provider upon installation. Third-party app policies and procedures are not controlled by us, and this privacy policy does not cover how third-party apps use your information. We encourage you to review the privacy policies of third parties before connecting to or using their applications or services to learn more about their privacy and information handling practices. If you object to information about you being shared with these third parties, please uninstall the app.

Links zu Websites von Drittanbietern: Die Services beinhalten ggf. Links, die dich zu anderen Websites oder Services weiterleiten, deren Datenschutzpraktiken sich von unseren unterscheiden. Wenn du Informationen an eine dieser Websites von Dritten übermittelst, gelten dafür die Datenschutzrichtlinien der jeweiligen Website. Wir empfehlen dir, die Datenschutzrichtlinien aller von dir besuchten Websites sorgfältig durchzulesen.

Social Media Widgets: The Services may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one. 

Third-Party Widgets: Some of our Services contain widgets and social media features. These widgets and features collect your IP address, which page you are visiting on the Services, and may set a cookie to enable the feature to function properly. Widgets and social media features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.

With your consent: We share information about you with third parties when you give us consent to do so.  For example, we often display personal testimonials of satisfied customers on our public websites. With your consent, we may post your name alongside the testimonial. 

Einhaltung von Anfragen im Rahmen der Strafverfolgung und geltender Gesetze; Durchsetzung unserer Rechte: In Ausnahmefällen können wir Informationen über dich an Dritte weitergeben, wenn wir überzeugt sind, dass diese Weitergabe vernünftigerweise erforderlich ist, um (a) geltende Gesetze, Bestimmungen, rechtliche Verfahren oder behördliche Anfragen zu erfüllen, unter anderem, um Anforderungen an die nationale Sicherheit nachzukommen, (b) unsere Vereinbarungen, Richtlinien und Geschäftsbedingungen durchzusetzen, (c) die Sicherheit oder Integrität unserer Produkte und Dienste zu schützen, (d) Atlassian, unsere Kunden oder die Öffentlichkeit vor Schaden oder gesetzeswidrigen Aktivitäten zu schützen, oder (e) auf Notfälle zu reagieren, in denen wir in gutem Glauben annehmen, dass wir verpflichtet sind, Informationen offenzulegen, um zur Verhinderung von Todesfällen oder ernsthaften Verletzungen einer Person beizutragen. Weitere Informationen darüber, wie wir auf behördliche Anfragen antworten, findest du in unseren Richtlinien für die Strafverfolgung und unserem Bericht zur Transparenz.

Weitergabe an Tochtergesellschaften

Wir geben gesammelte Informationen an Tochtergesellschaften und in einigen Fällen auch an potenzielle Tochtergesellschaften weiter. Tochtergesellschaften sind Unternehmen, die sich in unserem Besitz befinden oder von uns verwaltet werden. Die Schutzmaßnahmen dieser Datenschutzrichtlinie gelten für die Informationen, die wir in diesen Situationen weitergeben.

Atlassian companies: We share information we have about you with other Atlassian corporate affiliates in order to operate and improve products and services and to offer other Atlassian affiliated services to you. This includes companies that own or operate the Services listed here.  

Geschäftsübertragungen: Wir können Informationen, die wir gemäß dieser Datenschutzrichtlinie sammeln, im Zusammenhang mit allen Fusionen, Veräußerungen von betrieblichen Vermögenswerten, Finanzierungen oder Übernahmen unseres gesamten Geschäfts bzw. Teilen davon durch ein anderes Unternehmen weitergeben oder übertragen. Du wirst per E-Mail und/oder durch einen gut sichtbaren Hinweis in den Services benachrichtigt, wenn eine Transaktion stattfindet. Wir informieren dich auch über deine Wahlmöglichkeiten hinsichtlich deiner Informationen.

So speichern und schützen wir Informationen, die wir sammeln

Speicherung und Sicherheit von Informationen

We use industry standard technical and organizational measures to secure the information we store. For more information on where and how we store your information, please see the Atlassian Trust, Trello Trust, and Jira Align Trust pages. 

While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

If you use our server or data center Services, responsibility for securing storage and access to the information you put into the Services rests with you and not Atlassian. We strongly recommend that server or data center users configure SSL to prevent interception of information transmitted over networks and to restrict access to the databases and other storage points used.

So lange bewahren wir Informationen auf

How long we keep information we collect about you depends on the type of information, as described in further detail below.  After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.  

Account information: We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services.  We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.  

Information you share on the Services: If your account is deactivated or disabled, some of your information and the content you have provided will remain in order to allow your team members or other users to make full use of the Services.  For example, we continue to display messages you sent to the users that received them and continue to display content you provided, but when requested details that can identify you will be removed. 

Verwaltete Konten: Wenn die Services dir über eine Organisation (z. B. deinen Arbeitgeber) zur Verfügung gestellt werden, behalten wir deine Informationen so lange, wie es der Administrator deines Kontos benötigt. Weitere Informationen findest du oben unter "Verwaltete Konten und Administratoren".

Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services, such as when you last opened an email from us or ceased using your Atlassian account.  We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.   

Wie du auf deine Informationen zugreifen und sie kontrollieren kannst

Dir stehen bezüglich deiner Informationen bestimmte Auswahlmöglichkeiten zur Verfügung. Unten findest du eine Zusammenfassung dieser Auswahlmöglichkeiten, Beschreibungen, wie du sie wahrnehmen kannst, sowie etwaige Einschränkungen.

Your Choices

Du hast das Recht, eine Kopie deiner Informationen anzufordern, unserer Verwendung deiner Informationen zu widersprechen (auch für Marketingzwecke), die Löschung oder Einschränkung deiner Informationen anzufordern oder deine Informationen in einem strukturierten elektronischen Format anzufordern. Nachstehend beschreiben wir die Tools und Prozesse zum Erstellen der entsprechenden Anfragen. Einige der Wahlmöglichkeiten kannst du wahrnehmen, indem du dich bei den Services anmeldest und die in den Services oder in deinem Konto verfügbaren Einstellungen verwendest. Wenn die Services von einem Administrator für dich administriert werden (siehe "Hinweis für Endbenutzer" unten), musst du dich möglicherweise zuerst an deinen Administrator wenden, damit er dich bei deinen Anfragen unterstützt. Bei allen anderen Anfragen kannst du dich an uns wenden, wie unten im Abschnitt "Kontakt" angegeben, um Unterstützung anzufordern.

Deine Anfragen und Wahlmöglichkeiten sind in bestimmten Fällen eingeschränkt, beispielsweise wenn die Erfüllung deiner Anfrage zur Offenlegung von Informationen über eine andere Person führt oder wenn du uns bittest, Informationen zu löschen, zu deren Aufbewahrung wir oder dein Administrator gesetzlich berechtigt sind oder zwingende Gründe für eine Aufbewahrung haben. Wenn du uns angewiesen hast, Daten an Dritte weiterzugeben, beispielsweise durch die Installation von Apps von Drittanbietern, musst du dich direkt an diese Drittanbieter wenden, um deine Informationen löschen oder anderweitig einschränken zu lassen. Bei ungelösten Fragen hast du ggf. das Recht, eine Beschwerde bei einer Datenschutzbehörde in dem Land, in dem du ansässig bist, in dem du arbeitest oder in dem deiner Meinung nach deine Rechte verletzt wurden, einzureichen.

Access and update your information: Our Services and related documentation (see Atlassian Documentation and Trello Help) give you the ability to access and update certain information about you from within the Service. For example, you can access your profile information from your account and search for content containing information about you using key word searches in the Service.  You can update your profile information within your profile settings and modify content that contains information about you using the editing tools associated with that content.

Deactivate your account:  If you no longer wish to use our Services, you or your administrator may be able to deactivate your Services account. If you can deactivate your own account, that setting is available to you in your account settings. Otherwise, please contact your administrator. If you are an administrator and are unable to deactivate an account through your administrator settings, please contact the appropriate support team (see Atlassian, Jira Align, or Trello support pages).  Please be aware that deactivating your account does not delete your information; your information remains visible to other Service users based on your past participation within the Services.  For more information on how to delete your information, see below.   

Delete your information: Our Services and related documentation (see Atlassian Documentation and Trello Help) give you the ability to delete certain information about you from within the Service. For example, you can remove content that contains information about you using the key word search and editing tools associated with that content, and you can remove certain profile information within your profile settings. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.   

Anfordern, dass wir deine Informationen nicht mehr verwenden: In manchen Fällen kannst du uns auffordern, nicht länger auf deine Informationen zuzugreifen, sie zu speichern, zu verwenden und anderweitig zu verarbeiten, wenn du Grund zur Annahme hast, dass wir dazu nicht die nötigen Rechte haben. Zum Beispiel: Wenn du glaubst, dass ein Services-Konto ohne deine Erlaubnis für dich erstellt wurde, oder wenn du kein aktiver Benutzer mehr bist, kannst du uns auffordern, dass wir dein Konto gemäß den Angaben in dieser Richtlinie löschen. Wenn du zugestimmt hast, dass wir deine Informationen für einen eingeschränkten Zweck verwenden dürfen, kannst du dich an uns wenden, um diese Zustimmung rückgängig zu machen. Dies wirkt sich jedoch nicht auf Verarbeitung aus, die zu diesem Zeitpunkt bereits stattgefunden hat. Du kannst auch entscheiden, dass wir deine Informationen nicht länger zu Marketingzwecken verwenden dürfen, indem du dich wie unten beschrieben an uns wendest. Wenn du uns solche Anfragen sendest, benötigen wir ggf. etwas Zeit, um deine Anfrage zu überprüfen und ihre Umsetzung zu ermöglichen. Bei Verzögerungen oder Uneinigkeit darüber, ob wir das Recht haben, deine Informationen weiterhin zu verwenden, schränken wir jede weitere Nutzung deiner Informationen ein, bis die Anfrage genehmigt bzw. die Uneinigkeit beseitigt wurde, sofern dein Administrator (soweit zutreffend) dem nicht widerspricht. Wenn du der Weitergabe deiner Informationen in einer App von Drittanbietern widersprichst, deaktiviere bitte die App oder wende dich entsprechend an deinen Administrator.

Opt out of communications: You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, updating your email preferences within your Service account settings menu, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database.  Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Services. You can opt out of some notification messages in your account settings. Please note, you will continue to receive generic ads.

You may be able to opt out of receiving personalized advertisements from other companies who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising. For more information about this practice and to understand your options, please visit: http://www.aboutads.info and

Cookie-Kontrollen deaktivieren: Relevante Browser-basierte Cookie-Kontrollen werden in unserem Hinweis zu Cookies und Verfolgung beschrieben.

Senden von "Do Not Track"-Signalen: Einige Browser verfügen über eine integrierte "Do Not Track" (DNT)-Funktion, die ein Signal an die von dir besuchten Websites sendet, dass du nicht nachverfolgt werden möchtest. Weil es noch keine allgemeine Übereinkunft über die Interpretation des DNT-Signals gibt, reagieren unsere Services derzeit nicht auf DNT-Signale von Browsern. Du kannst die verschiedenen anderen Tools, die wir dir zur Verfügung stellen, verwenden, um die Datensammlung und -verwendung zu kontrollieren. Unter anderem hast du die Möglichkeit, dem Erhalt von Marketingunterlagen von uns wie oben beschrieben zu widersprechen.

Data portability: Data portability is the ability to obtain some of your information in a format you can move from one service provider to another (for instance, when you transfer your mobile phone number to another carrier).  Depending on the context, this applies to some of your information, but not to all of your information.  Should you request it, we will provide you with an electronic file of your basic account information and the information you create on the spaces under your sole control, like your personal Bitbucket repository.  

Wie wir gesammelte Informationen international transferieren

Internationale Transfers von Informationen, die wir sammeln

We collect information globally and may transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services.  Whenever we transfer your information, we take steps to protect it.  

International transfers within the Atlassian Companies: To facilitate our global operations, we transfer information globally and allow access to that information from countries in which the Atlassian owned or operated companies have operations for the purposes described in this policy. These countries may not have equivalent privacy and data protection laws to the laws of many of the countries where our customers and users are based. When we share information about you within and among Atlassian corporate affiliates, we make use of standard contractual data protection clauses, which have been approved by the European Commission, and we rely on the EU-U.S. and Swiss-U.S. Privacy Shield Framework to safeguard the transfer of information we collect from the European Economic Area, the United Kingdom (the "UK"), and Switzerland. Please see our Privacy Shield notice below for more information or contact us as provided below.

International transfers to third parties: Some of the third parties described in this privacy policy, which provide services to us under contract, are based in other countries that may not have equivalent privacy and data protection laws to the country in which you reside. When we share information of customers in the European Economic Area, the UK, or Switzerland, we make use of the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, European Commission-approved standard contractual data protection clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer. Please see our Privacy Shield Notice below.  

Hinweis zu Privacy Shield

Atlassian, Inc. and its U.S. subsidiaries (Atlassian Network Service, Inc., Dogwood Labs, Inc., AgileCraft LLC, and Trello, Inc.) participate in and comply with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks and the Privacy Shield Principles regarding the collection, use, and retention of information about you that is transferred from the European Union, the UK, or Switzerland (as applicable) to the U.S.  We ensure that the Privacy Shield Principles apply to all information about you that is subject to this privacy policy and is received from the European Union, the European Economic Area, the UK, and Switzerland. 

Under the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, we are responsible for the processing of information about you we receive from the EU, the UK, and Switzerland and onward transfers to a third party acting as an agent on our behalf. We comply with the Privacy Shield Principles for such onward transfers and remain liable in accordance with the Privacy Shield Principles if third-party agents that we engage to process such information about you on our behalf do so in a manner inconsistent with the Privacy Shield Principles, unless we prove that we are not responsible for the event giving rise to the damage. 

To learn more about the Privacy Shield Program, and to view Atlassian’s and Jira Align's certification, please see and search for 'Atlassian' or 'AgileCraft'.

We encourage you to contact us as provided below should you have a Privacy Shield-related (or general privacy-related) complaint.  If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge).  Through this third-party dispute resolution provider, we have also committed to cooperating and complying with the information and advice provided by an informal panel of data protection authorities in the European Economic Area, the UK, and/or the Swiss Federal Data Protection and Information Commissioner (as applicable) in relation to unresolved complaints (as further described in the Privacy Shield Principles). You may also contact your local data protection authority within the European Economic Area, the UK, or Switzerland (as applicable) for unresolved complaints.  

Under certain conditions, more fully described on the Privacy Shield website, including when other dispute resolution procedures have been exhausted, you may invoke binding arbitration.  

We are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC). 

Weitere wichtige Informationen zum Datenschutz

Hinweis für Endbenutzer

Many of our products are intended for use by organizations. Where the Services are made available to you through an organization (e.g. your employer), that organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Services is subject to that organization's policies. We are not responsible for the privacy or security practices of an administrator's organization, which may be different than this policy. 

Administratoren können:

  • dich auffordern, das Passwort für dein Konto zu ändern;
  • deinen Zugriff auf die Services einschränken, aussetzen oder aufheben;
  • auf Informationen in deinem und über dein Konto zugreifen;
  • auf Informationen, die als Teil deines Kontos gespeichert sind, zugreifen oder diese behalten;
  • install or uninstall third-party apps or other integrations 


In bestimmten Fällen können Administratoren außerdem:


  • deinen Zugriff auf das Konto einschränken, aussetzen oder aufheben;
  • die mit deinem Konto verbundene E-Mail-Adresse ändern;
  • deine Informationen, einschließlich deiner Profilinformationen, verändern;
  • deine Möglichkeiten einschränken, Informationen zu bearbeiten, einzuschränken, zu verändern oder zu löschen


Even if the Services are not currently administered to you by an organization, if you are a member of a Trello team administered by an organization, or if you use an email address provided by an organization (such as your work email address) to access the Services, then the owner of the domain associated with your email address (e.g. your employer) may assert administrative control over your account and use of the Services at a later date.  You will be notified if this happens. 


If you do not want an administrator to be able to assert control over your account or use of the Services, you should deactivate your membership with the relevant Trello board, team or enterprise, or use your personal email address to register for or access the Services.  If an administrator has not already asserted control over your account or access to the Services, you can update the email address associated with your account through your account settings in your profile.  Once an administrator asserts control over your account or use of the Services, you will no longer be able to change the email address associated with your account without administrator approval.

Bitte wende dich für weitere Informationen an deine Organisation oder sieh in den organisatorischen Richtlinien deines Administrators nach.


California Requirements

Exercising your rights: If you are a California resident, there are some additional rights that may be available to you under the California Consumer Protection Act (“CCPA”). This policy explains the tools that we have made available to you to exercise your data rights under the CCPA, such as the right to deletion and the right to request access to the categories of information we have collected about you. For more information on how to exercise your rights please visit the “How to access and control your information” section of this policy. We encourage you to manage your information, and to make use of the privacy controls we have included in our Services. You will not be discriminated against for exercising any of your privacy rights under the CCPA. In order to protect your information from unauthorized access or deletion, we may require you to provide additional information for verification. If we cannot verify your identity, we will not provide or delete your information.

Sharing your personal information: We don't sell your personal information. We do share your information with others as described in the “How we share information we collect” section of this policy. We also show ads that we think are relevant. We've provided more information about how you can manage your advertising, and do-not-track preferences, within this policy.

Processing your information: This policy describes the categories of personal information we may collect, the sources of that information, and our deletion and retention policies. We’ve also included information about how we may process your information, which includes for "business purposes" under the CCPA  - such as to protect against illegal activities, and for the development of new products, features, and technologies.  If you have questions about the categories of information we may collect about you, please be sure to visit the section of this policy called, “What information we collect about you.” For more details about our processing activities, please be sure to visit the section called, “How we use information we collect.

If you have any questions or would like to exercise your rights under the CCPA, you can reach out to us at 

Unsere Richtlinie im Hinblick auf Kinder

The Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact the appropriate support team (see Atlassian, Jira Align, or Trello support pages). 

Änderungen an der Datenschutzrichtlinie

Unter Umständen nehmen wir von Zeit zu Zeit Änderungen an dieser Datenschutzrichtlinie vor. Wir werden etwaige Änderungen an der Datenschutzrichtlinie auf dieser Seite veröffentlichen und, im Falle wesentlicher Änderungen, einen besser sichtbaren Hinweis bereitstellen, indem wir einen Hinweis auf den Startseiten der Services oder den Anmeldeseiten hinzufügen oder dir eine E-Mail-Benachrichtigung senden. Wir bewahren außerdem Vorgängerversionen dieser Datenschutzrichtlinie für dich zur Überprüfung in einem Archiv auf. Wir empfehlen dir, die Datenschutzrichtlinie bei jeder Nutzung der Services zu überprüfen, um über unsere Praktiken zum Umgang mit Informationen und über deine Möglichkeiten zum Schützen deiner Privatsphäre auf dem Laufenden zu bleiben.

Wenn du mit einer Änderung an dieser Datenschutzrichtlinie nicht einverstanden bist, musst du die Nutzung der Services einstellen und dein(e) Konto(en) wie oben erläutert deaktivieren.


Die Kontrolle über deine Informationen obliegt Atlassian Pty Ltd und Atlassian, Inc. Wenn du Fragen oder sonstige Anliegen bezüglich der Verarbeitung deiner Informationen hast, sende deine Anfrage bitte an Atlassian Pty Ltd als Verantwortlichen für die Handhabung solcher Anfragen. Wenn du ein Bewohner des Europäischen Wirtschaftsraums bist, wende dich bitte an unseren EU-Ansprechpartner.

Atlassian Pty Ltd
c/o Atlassian, Inc.
350 Bush Street, Floor 13
San Francisco, CA 94104


Atlassian B.V.
c/o Atlassian, Inc.
350 Bush Street, Floor 13
San Francisco, CA 94104


Wichtige Änderungen

Effective January 1, 2020

We have updated the Other important privacy information section by adding a section on the California Consumer Privacy Act.


November 1, 2019

  • We are updating our Privacy Policy to reflect Jira Align and Trello specific examples as we fully integrate them into the Atlassian family.  
  • We added details on data we may collect from third parties and public databases.
  • We provided information about how we create user profiles and how you can opt out of this.


1. November 2018

  • Wir aktualisieren unsere Datenschutzrichtlinie, um die Erweiterung unserer Infrastruktur für die Cloud-Datenspeicherung entsprechend abzubilden.


25. Mai 2018

  • Better navigation and user-friendly language. To make the policy easier to understand, we use clear, plain language and examples that illustrate our activities. We reformatted our privacy policy page with active links, so you can quickly find the information that matters most to you.  
  • So integrieren wir unsere Produkte. Wir verbessern kontinuierlich unsere Produkte, um dir ein reibungsloses und personalisiertes Benutzererlebnis zu ermöglichen. Die Aktualisierungen unserer Richtlinie beschreiben die Tools, die wir entwickelt haben, um unsere Produkte intelligenter zu machen und es dir zu erlauben, nahtlos von einem Produkt von Atlassian zum anderen zu wechseln.
  • Mehr Kontrolle über deine Informationen. Wir erleichtern dir die Kontrolle über die Informationen, die du uns bereitstellst. Unsere Richtlinie erklärt deine Wahlmöglichkeiten bezüglich deiner Informationen und die Maßnahmen, die wir ergriffen haben, um deine Informationen zu schützen.
  • Using our products for work. Many users have access to our services through their organizations (e.g., their employers), who control their accounts or use of our services. The updated policy clarifies our relationship to these users and explains the tools available to administrators of these users.