Articles About

Jira Service Desk

Atlassian’s cost-effective ITSM solution, Jira Service Desk, is now Jira Service Management. In addition to all the rich capabilities in Jira Service Desk that over 25,000 customers already know and love, Jira Service Management...

Our customers have made it loud and clear: there’s a huge demand for Jira Service Desk Data Center. Jira Service Desk Data Center is now available, and is ready to help your growing organization...

I decided to sit down with different Jira designers to learn how they reimagined Jira as Jira Software, Jira Core, and Jira Service desk from a design perspective. The stories were endless, but three...

The Daily Telegraph's Director of Service Delivery, was facing a seemingly impossible task: bring service delivery back in-house, and do it within three months. Learn how they applied the agile manifesto and improved customer...

Some of the world's most respected brands employ some seriously innovative solutions when it comes to their service desks. Find out what they did to turn their average service desks into IT super-centers with...

At Atlassian, we love interacting and listening to you, our customers. Two years ago at Summit 2013, Atlassian introduced Jira Service Desk in response to customers who were looking to use Jira as an...