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Jira Service Desk

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We found that roughly 40% of our Jira customers actually use Jira as a type of IT ticketing system. That's great! Jira has been known to be flexible for software teams developing software and...

When something goes wrong, it’s nice to know that you can simply raise a ticket and see it fixed. For...

When it comes to software, bugs are always a concern. A bug in the system can take an entire company down if it goes unnoticed. Staying on top of your system’s health is imperative....

If there's one thing everyone everywhere can agree on, it's that we all hate cancer. When we found that Magview, the leader in mammography technology, relies on Jira Service Desk and Hipchat to help...

85% of the IT teams we surveyed use chat tools. That's a lot of people. 85% out of a 100% is a better number than Presidential election results, or how many customers were satisfied...