Design service management template
Easily manage all of your design requests, from new asset creation to revisions.
best for
Design teams
key features
Request types
Workflows
Customer portal
Knowledge base
What is a design service management template?
This template provides teams with a central place to manage all incoming design requests and streamline collaboration with stakeholders, producers, and approvers. Customized request types and form templates collect the information you need, and workflows help you stay on top of progress.
What does the design service management template include?
Request types for design
Use editable request types for common design requests or create your own that are specific to your team’s design services.
Workflows with approvals
Utilize a library of workflow templates, including a workflow with an approval stage for design teams that create and manage new assets.
Customer portal
Create a service portal with customizable request types and workflows to meet your customer’s design needs.
Knowledge base
Provide answers to common design questions using a self-service portal. Leverage a knowledge base that surfaces relevant articles to deflect requests.
Streamlined HR workflows
Stay on top of and manage all HR service demands with pre-configured request types and workflows designed for HR teams.
Built-in confidentiality
Securely track and protect sensitive information. Use permissions to define who can view, find, and comment on requests.
Self-service portal
Help employees find answers to common questions using a service portal. Set up a knowledge base so that help-seekers can self-service with FAQs and how-to articles.
How to get started with the design service management template
This template uses Jira Service Management to track and manage all your design requests.