Using Opsgenie you can prepare for incidents that have the potential to impact business. Set-up routing rules, teams, on-call schedules, and escalation policies before critical events occur.
Opsgenie can reformat and add additional data to AWS alarms and notifications to ensure the resulting alerts contain the critical and meaningful information that your organization’s responders need to know.
When problems occur, Opsgenie then notifies the right people through multiple notification channels, such as email, SMS, phone call, iOS and Android pushes.
Opsgenie coordinates your team’s response. Opsgenie can forward alerts to collaboration tools, such as Slack, and MS Teams and spawn conference bridges to facilitate instant meetings.
Opsgenie can speed communication to all stakeholders, even those outside the response team. Incident status pages are created automatically and notifications can be sent to specific individuals on-demand or as part of a defined procedure.
With reporting and advanced analytics, Opsgenie enables you to analyze the incident and highlights areas for improvement.