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Build a customer journey map

How it works

  • Rovo Chat gives you instant insights as you work, providing real-time, company-specific information in response to your questions and prompts.
  • Highlight the following prompt text, copy it, and then paste it into Rovo Chat. Edit the specifics to meet your needs.

Team

Product
Engineering

Atlassian Cloud apps

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Prompts

 

Map out the customer journey for [Product/Feature] from initial awareness to post-purchase. Identify touchpoints, pain points, and opportunities for engagement at each stage of the journey. Recommend strategies to enhance customer experience and drive conversions.

 

Outline the key stages and touchpoints of the customer journey for [Product/Feature]. Compare the customer journey with that of key competitors using the information in this Confluence page [Confluence page link]. Identify areas where [Product/Feature] can differentiate and excel.

 

Develop feedback loops within our customer experience map [Confluence page link] to continuously improve the journey based on customer insights. Integrate customer emotion analysis to understand their feelings at each stage.

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