채팅
티켓 해결을 위해 누락된 세부 정보 찾기
작동 방식
- Rovo Chat은 질문 및 프롬프트에 대한 응답으로 회사별 정보를 실시간으로 제공하여 작업 중에도 즉각적인 인사이트를 얻을 수 있습니다.
- 다음 프롬프트 텍스트를 강조 표시하고 복사한 다음 Rovo Chat에 붙여 넣습니다. 필요에 따라 세부 사항을 편집하세요.
TEAM
Atlassian Cloud 앱
프롬프트
Analyze the summary and description of the current support request. Based on patterns from similar, successfully resolved past requests, identify essential pieces of information that are most likely missing and are crucial for immediate diagnosis. Suggest these as direct questions an agent can ask the user. Be concise.
Examine the summary and description of the current ticket. Considering common problem indicators and troubleshooting paths from past similar requests, propose 2-3 key data points that are often necessary to pinpoint the root cause quickly. These should be very specific facts or observations. Present them as clear, direct questions for the user.
Review the summary and description of the current ticket. Referencing past resolutions for similar requests, suggest 3 pieces of detailed contextual information that are commonly needed but frequently overlooked in initial requests. Frame these as specific follow-up questions or data points for the agent to gather. Aim for information that might prevent future escalations.
지금 Rovo 사용
Rovo는 팀의 기술을 향상하고 확장할 수 있도록 지원하는 사용자-AI 협업 도구입니다.