Chat
Nach fehlenden Informationen suchen, um Tickets zu lösen
Wie funktioniert es?
- Rovo-Chat gibt dir während der Arbeit sofortige Einblicke und liefert unternehmensspezifische Informationen in Echtzeit als Antwort auf deine Fragen und Prompts.
- Markiere den folgenden Prompttext, kopiere ihn und füge ihn dann in Rovo-Chat ein. Bearbeite die Details und passe sie deinen Bedürfnissen an.
TEAM
Atlassian Cloud-Apps
Prompts
Analyze the summary and description of the current support request. Based on patterns from similar, successfully resolved past requests, identify essential pieces of information that are most likely missing and are crucial for immediate diagnosis. Suggest these as direct questions an agent can ask the user. Be concise.
Examine the summary and description of the current ticket. Considering common problem indicators and troubleshooting paths from past similar requests, propose 2-3 key data points that are often necessary to pinpoint the root cause quickly. These should be very specific facts or observations. Present them as clear, direct questions for the user.
Review the summary and description of the current ticket. Referencing past resolutions for similar requests, suggest 3 pieces of detailed contextual information that are commonly needed but frequently overlooked in initial requests. Frame these as specific follow-up questions or data points for the agent to gather. Aim for information that might prevent future escalations.
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Rovo ist ein Tool für Mensch-KI-Kooperation. Es hilft Teams, ihre Fähigkeiten zu erweitern und zu skalieren.