聊天
查找缺失细节以解决请求单问题
工作原理
- Rovo 聊天在您工作时为您提供即时洞察信息，针对您的问题和提示提供实时的公司特定信息。
- 选中以下提示文本，复制并粘贴到 Rovo 聊天中。编辑具体内容以满足您的需求。
团队
Atlassian Cloud 应用
提示
Analyze the summary and description of the current support request. Based on patterns from similar, successfully resolved past requests, identify essential pieces of information that are most likely missing and are crucial for immediate diagnosis. Suggest these as direct questions an agent can ask the user. Be concise.
Examine the summary and description of the current ticket. Considering common problem indicators and troubleshooting paths from past similar requests, propose 2-3 key data points that are often necessary to pinpoint the root cause quickly. These should be very specific facts or observations. Present them as clear, direct questions for the user.
Review the summary and description of the current ticket. Referencing past resolutions for similar requests, suggest 3 pieces of detailed contextual information that are commonly needed but frequently overlooked in initial requests. Frame these as specific follow-up questions or data points for the agent to gather. Aim for information that might prevent future escalations.
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Rovo 是一款人类-人工智能协作工具，可帮助团队提高技能和扩大规模。