Chat
Trova i dettagli mancanti per risolvere i ticket
Come funziona
- Rovo Chat offre informazioni immediate mentre lavori, fornendo dati specifici sull'azienda in tempo reale in risposta a domande e prompt.
- Evidenzia il seguente testo del prompt, copialo e poi incollalo in Rovo Chat. Modifica le specifiche in base alle tue esigenze.
Team
App Atlassian Cloud
Prompt
Analyze the summary and description of the current support request. Based on patterns from similar, successfully resolved past requests, identify essential pieces of information that are most likely missing and are crucial for immediate diagnosis. Suggest these as direct questions an agent can ask the user. Be concise.
Examine the summary and description of the current ticket. Considering common problem indicators and troubleshooting paths from past similar requests, propose 2-3 key data points that are often necessary to pinpoint the root cause quickly. These should be very specific facts or observations. Present them as clear, direct questions for the user.
Review the summary and description of the current ticket. Referencing past resolutions for similar requests, suggest 3 pieces of detailed contextual information that are commonly needed but frequently overlooked in initial requests. Frame these as specific follow-up questions or data points for the agent to gather. Aim for information that might prevent future escalations.
Prova Rovo ora
Rovo è uno strumento di sinergia umana-IA che aiuta i team a migliorare le competenze e favorisce la scalabilità.