This company wide survey asks Atlassians about how they are feeling about various aspects of their work, so we can determine how happy, motivated, and fulfilled they are.
Because a person’s team has a huge impact on their work life, several questions are focused around the participant’s feelings regarding their direct teams.
"Do you agree with this sentiment,
'I feel like I belong on my team'."
We aggregate the data at multiple levels (team, department, organization) and flag the low scores.
We especially emphasize team-related low scores. We found that individuals who are not satisfied with their direct team are less likely to be engaged at work.
Many of Atlassian’s teams are cross-functional software development teams, and proficiency metrics are an indicator of how well a team is performing at its discipline.
These metrics may include issue and pull request cycle times (the time that passes from code first committed until it reaches a production deployment environment) and deployment frequency (how often a team successfully deploys code into a production environment).
Unlike engagement surveys which capture individuals' feelings about their team, proficiency metrics pulled from our own products such as Jira and Bitbucket are indicators of team performance.
Beyond bi-annual engagement surveys, our teams regularly survey effectiveness by asking about psychological aspects of team effectiveness.
These aren't questions about feelings, but also a team's thoughts and behaviors. Questions like "My team takes the time to develop new ideas" or "My team ensure that everyone clearly understands our goals" usually relate to the extent which teams engage in goal setting, time spent innovating, etc. which are integral behaviors for high-performing teams.
These highly-customizable surveys are evidence-based and significantly relate to a team's performance. They provide more regular insights and can prevent problems before
they come up.