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Atlassian is a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management Platforms

Jira Service Management is growing fast - over 45,000 customers now rely on Atlassian for modern, high-velocity ITSM as we continue to focus on the convergence of digital experiences for development, IT operations, and business teams. Download the report to learn more about the evaluation.

Magic Quadrant for IT Service Management Planning Tools

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“Our mission in the service management space remains the same as the day we entered: to unlock high-velocity service teams across the enterprise. Over 45,000 customers now rely on Jira Service Management to power service delivery. We believe this recognition by Gartner is a validation of our unique approach, the value we provide to customers of all sizes, and our vision for the future of service management.”

— Cameron Deatsch, Chief Revenue Officer

Unlock high velocity service management for IT, Dev, and business teams

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Collaborate at high-velocity, respond to business changes and deliver great customer and employee service experiences fast.


Gartner, Magic Quadrant for IT Service Management Platforms, Rich Doheny, Chris Matchett, Siddharth Shetty 31 October 2022.

Atlassian is a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management Platforms.

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