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Jira Service Desk

Atlassian’s cost-effective ITSM solution, Jira Service Desk, is now Jira Service Management. In addition to all the rich capabilities in Jira Service Desk that over 25,000 customers already know and love, Jira Service Management...

When your company grows, the demands placed on your design organization fundamentally change – there are more moving parts, and...

More and more businesses today are differentiating on customer service. Companies like Airbnb have hundreds of support agents ready on...

We know that it can be tedious and time-consuming for IT agents to respond to repetitive requests. Even more so when...

“The first thing we think about is: What do our users want? What do they need to get the job...

It’s been a big year for Jira Service Desk Server, so we sat down with the product manager, Vidhu Sharma,...