AI at Work
Stop guessing at AI ROI: A four‑stage framework for real results
Stop guessing at AI ROI: A four‑stage framework for real results
A Design Technologist’s Take on AI Builders Week
Last week, Atlassian hit pause on business-as-usual. 1,400 designers and product managers were invited to participate in AI Builders Week with one goal: stop theorizing about the future of work and start building it. For design, this meant pressure-testing what these tools actually change in our customers’ day-to-day experience. To make this shift possible, 108 presenters […]
Architecting a Rovo AI Teammate: From AI ‘Magic’ to Production-Ready Forge Code
I recently set out to build my first production-ready Rovo app, and the journey from ‘hello world’ to a functional product was a deep dive into the reality of AI-assisted development. I was essentially pair programming with the platform itself, constantly negotiating between my architectural vision and the AI’s rapid-fire suggestions. Rather than a step-by-step […]
Behind the Demo: How cross‑functional partnerships turned AI “Golden Prompts” into real customer value
How cross‑functional teams used golden prompts to turn AI hype into reliable, accountable outcomes — on stage and in everyday work.
How a product manager conducts 30+ customer interviews per month with AI
What if customer conversations were automatic and human-centric, not ad hoc or manual? Here’s how one Atlassian PM built an AI-powered workflow to close the feedback loop at scale.
How to shift your mindset from “AI as a tool” to “AI as a partner”
The real advantage of using AI comes from teaming up, not just speeding up.
Engineering at AI scale: how connected workflows unlock velocity, visibility, and governance
A pragmatic guide for tech leaders to unify tools, teams, and AI across the SDLC.
Designers’ workflow for shipping code
During the design of our Rovo Desktop app, a familiar problem showed up: the cursor glow animation was implemented at about 80% of the design intent. The basics were there, but the details weren’t. The blur and spread felt off, the colors from the spec in didn’t shine in the shipped product, and small visual […]
How to know if your AI feature is good enough to ship
A practical guide for PMs to move beyond vibe‑based AI quality with rules, evolving evaluation datasets, LLM judges, and real‑world feedback loops you can trust.
Driving AI adoption through trust: Insights from Atlassian designer Rachel Shepard
How do you introduce powerful AI agents to users without overwhelming or confusing them? At World Summit AI on October 9th, Rachel Shepard shared how Atlassian tackled this challenge by rethinking the presentation of ‘agents’ in AI design. Rachel, an AI design leader at Atlassian, shares a recent case study from a cross-functional design sprint […]
AI theater vs. AI fluency: The sneaky patterns that hold back AI results
William Gibson said this in 1984, but it’s very much where we are with AI today. AI tools for everything from coding generation to editing video have crash-landed into our workflows. Autonomous agents are just as capable as interns (or are they?). The race is on to become AI-native. But for many, it feels more […]
Is AI the ultimate hackathon buddy? What we learned at ShipIt 61
AI assistance helped hackathon teams brainstorm faster, break down work, troubleshoot in real time, and polish both projects and presentations.
6 async practices that surface buried insights (and how AI can help)
Teams are rarely hurting for good ideas for products, campaigns, and initiatives. But they do lack visibility into what’s already been done. These habits can help.
AI takes a seat on the team
Monthly insights into human-AI collaboration – and how to make it work for your teams.
7 ways to reinvest the time AI saves you at work
Learn how to turn your newfound free time into opportunities for growth, connection, and innovation.