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聊天

起草和更新知识库文章

工作原理

  • Rovo 聊天在您工作时为您提供即时洞察信息,针对您的问题和提示提供实时的公司特定信息。
  • 选中以下提示文本,复制并粘贴到 Rovo 聊天中。编辑具体内容以满足您的需求。

团队

客户支持
帮助台支持

Atlassian Cloud 应用

Confluence 徽标
Jira 徽标
Jira Service Management 徽标

提示

 

Create a knowledge base article to help solve :[Describe problem or issue] or [Ticket URL] using support articles, documents, conversations, and previous related tickets.

 

Draft a response to following support ticket: [Support ticket URL] acknowledge the customer's feedback and assure them that the company is working to address their concerns. Use info from the following knowledge base articles in the response: [Knowledge base article URL]

 

Analyze the resolution described in [Ticket URL] and compare it against the content in the existing knowledge base article at [URL page]. Identify any gaps, outdated steps, or missing information in the article, and update it accordingly to ensure it reflects the most current and accurate solution.

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