Chat
Redigi e aggiorna un articolo della knowledge base
Come funziona
- Rovo Chat offre informazioni immediate mentre lavori, fornendo dati specifici sull'azienda in tempo reale in risposta a domande e prompt.
- Evidenzia il seguente testo del prompt, copialo e poi incollalo in Rovo Chat. Modifica le specifiche in base alle tue esigenze.
Team
App Atlassian Cloud
Prompt
Create a knowledge base article to help solve :[Describe problem or issue] or [Ticket URL] using support articles, documents, conversations, and previous related tickets.
Draft a response to following support ticket: [Support ticket URL] acknowledge the customer's feedback and assure them that the company is working to address their concerns. Use info from the following knowledge base articles in the response: [Knowledge base article URL]
Analyze the resolution described in [Ticket URL] and compare it against the content in the existing knowledge base article at [URL page]. Identify any gaps, outdated steps, or missing information in the article, and update it accordingly to ensure it reflects the most current and accurate solution.
Prova Rovo ora
Rovo è uno strumento di sinergia umana-IA che aiuta i team a migliorare le competenze e favorisce la scalabilità.