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Simply affordable customer service software

Everything your team needs to deliver great customer service, starting at $10/month. Take a free 7-day test drive. 

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Built on the Jira platform

Jira Service Desk integrates with Jira Software to close the feedback loop between support and development and to rapidly resolve bugs. 

 

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Smarter self-service

Machine learning recommends the right service and learns from every interaction, so your customers always find the help they need. 

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Help where customers need it

Provide help in-context. With our embedded widget, your customers can raise a request from any web page, or in your product. 

All you need from customer service software

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Customize branding

Create a branded customer portal, all through a point-and-click interface and no code.

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Speak your customers' language

Deliver amazing service to customers around the world. Offer a localized experience with 8 supported languages out-of-the-box. 

 

 

 

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Build a knowledge base

Add Confluence knowledge base to Jira Service Desk and help your customers help themselves. 

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Report on metrics that matter

Gain visibility into the metrics that matter to your business. Improve performance by catching bottlenecks before they happen.

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Listen to your customers

Turn feedback into customer love. Keep track of customer satisfaction with CSAT reporting.

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Provide in-context support

With our embedded widget, your customers can raise a request from any web page, or in your product. 

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Supercharge your customer service

Choose from 550+ apps in the Atlassian Marketplace and customize Jira Service Desk to work best for you.

Trusted by over 25,000 organizations worldwide

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Great customer service software, starting at $10/month

Learn more about customer service software

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4 things to look for in customer service software

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Video: Jira Service Desk for customer service featuring Intuit