The only customer service software
built on JIRA

Now technology companies can service customers with the power of JIRA 

Try it free

Give customers instant answers

Create a self-service experience that supports your brand.

Integrate with JIRA Software and resolve customer bugs quickly

Escalate and link customer bugs to JIRA Software issues. 

Stay on top of customer conversations

Manage all your email and service requests in one place, and never miss a Service Level Agreement with automated alerts. 


Give customers a personalized experience

Customize emails and your service desk with our customer service software


Help customers help themselves

Let customers search for answers in a self-service knowledge base.

Listen to your customers

Turn feedback into customer love. Keep track of customer satisfaction with CSAT reporting.

Get started in minutes

Get going in no time with out-of-the-box business templates.

Extend your help desk

Access add-ons in our Marketplace including voice and CRM integrations.

Trusted by over 20,000 teams worldwide

Twitter reduces its support email volume by 80% with JIRA Service Desk

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Try JIRA Service Desk free for 7 days

The best things in life are (almost) free

Small teams


per month for up to 3 agents

Try it free

No credit card needed

Growing teams


per agent / month for 4+ agents

Try it free

No credit card needed