The only customer service software
built on JIRA

Now technology companies can extend the power of JIRA to their customers


Try it free

Make it easy to ask for help

Create a self-service experience that supports your brand.

Resolve bugs quickly

Escalate and link customer bugs to JIRA Software issues. 

Stay on top of customer conversations

Manage all your email and support requests in one place, and never miss a Service Level Agreement with automated alerts. 

Help customers help themselves

Let customers search for answers in a self-service knowledge base.

Listen to your customers

Turn feedback into customer love. Keep track of customer satisfaction with CSAT reporting.

Get started in minutes

Get going in no time with out-of-the-box business templates.

Extend your help desk

Access add-ons in our Marketplace including voice and CRM integrations.

Over 20,000 happy customers worldwide

Twitter reduces its support email volume by 80% with JIRA Service Desk

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Try JIRA Service Desk free for 7 days

The best things in life are (almost) free

Small teams


per month for up to 3 agents

Try it free

No credit card needed

Growing teams


per agent / month for 4+ agents

Try it free

No credit card needed