Two-way Zendesk Slack and Teams Integration
Sync Zendesk tickets with conversations in Slack and Microsoft Teams to automate support, operations, and IT workflows.
Unify your Zendesk tickets and chat conversations to create an easy-to-use, lightweight help desk
Turn messages into tickets
Use an emoji or message action to quickly turn messages into trackable tickets synced with Zendesk.
Two-way sync with threads
Threaded messages create responses to the Zendesk ticket, and responses from Zendesk tickets post back to the thread in Slack or Microsoft Teams.
The benefits of conversational ticketing
Halp is a modern, lightweight help desk for humans who love Slack and Microsoft Teams.
Made for IT and business teams
Make it easier for employees to submit tickets. Triage directly in Slack or Microsoft Teams.
Automate tedious deal desk tasks and coast through quarter-end.
Build relationships with your best customers directly in Slack.
Turn DMs and cluttered channels into reportable and manageable HR requests with privacy in mind.
Don't have a ticketing system? Use Halp's powerful ticketing platform on its own.
2-way sync comments, fields, and forms with multiple Jira projects.