New research shows great customer experience doesn’t come from bots
Forget chatbots. New research shows employee empowerment is still the key to delivering a great customer experience.
Great teamwork starts with people and practices. (Get those things right, then start thinking about tools!) Our collection of teamwork articles will help you and your team lay a solid foundation for being more effective, more collaborative, and just plain happier at work.
Attention, managers: by the end of this article, we’ll have you slaying dragons with your direct reports in the name of team harmony.
Forget chatbots. New research shows employee empowerment is still the key to delivering a great customer experience.
Whenever someone is promoted to a management position, their colleagues start thinking about their own career path and wondering if...
Tens of thousands of companies now use Workplace by Facebook to share work, ideas, and projects. That’s why we’re excited...
The irony of ageism: insulting our future selves.
2017 was a huge year for the Atlassian brand and design. We developed a new design language that touches every part...
There are so many experiences that can be understood through literature. When we access those stories, we push back on ignorance and build the emotional intelligence that is so important for personal and professional...
Poor communication and wasted work are toxic for any team – but there's an easy solution.