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Jira Service Management

The AI-powered virtual agent integrated into Jira Service Management enabled Atlassian to scale its IT service desk faster. Learn how it could benefit yours.

We’re doubling down on IT service management, a market where we continue to see tremendous momentum and growth.

Use the asset and configuration management feature to auto-send any kind of issue to the right person.

By training your internal customers to come to Jira Service Management to report issues and request help, you can help them help others more efficiently.

Every software company today is fundamentally becoming a service company. We live in a services first world and IT sits...