Loom
8 Top Customer Service Tools For Better Support (2024)
Few business leaders deny the importance of great customer service in building a respectable, viable company with longevity. That’s truer today than it has ever been. Customers now have a world of choice at their fingertips. Even the smallest slip-up can generate a negative review or send a once-loyal client to a competitor. Not only […]
Our 7 Favorite Chrome Extensions for Screen Capture (2024)
You’re exploring your app after getting customer feedback. You send a video message or DM to your design team about some on-page changes you want to make. To you, it seems straightforward. But we all know communication isn’t always that simple. You say one thing. Your team interprets it as something else. The worst part? […]
Employee Communication Tips For Better Asynchronous Work
If there’s one thing that gets in the way of productive work, it’s poor communication between employees. Great employee communication is vital to workplace satisfaction, resolving disputes or conflicts quickly and without further issues, and to creating a healthy and productive work environment. Yet, despite the fact that employees are constantly communicating with one another, […]
7 Internal Communications Tools for Fewer Meetings (2024)
Bam. You finally have the idea. It’s big. It’s exciting. And if it works, it could change everything for your business. Now, you need to communicate it to your team. Sharing your vision proves harder than you anticipated. No one is free at the same time for a meeting. And when you finally do meet, […]
How to Reduce Meetings & Make Collaboration Easier
We’ve all been there: Leaving the conference room at the end of an hour-long “catch up” thinking: While the average amount of time spent in meetings a week is around four hours (not so bad), more than 15% of us are spending 12+ hours, and 5% are even exceeding 20 meeting hours a week. That’s […]
New Year, New (Faster & Smarter) Ways of Working in 2024
“Content scales, time doesn’t.” At Loom, we are well aware of that philosophy – and that’s why our mission is to help people communicate more effectively and optimize productivity. This past quarter, we’ve been focusing on building features that inspire everyone to try new ways of working with async video.
How to Create Pro-level PowerPoint Videos with Audio
The power of a presentation lies in its ability to educate and inspire. But why limit access to inspiring ideas because of the time slot in which they were presented? Microsoft PowerPoint, Google Slides, and Keynote slides have become the go-to formats for delivering supporting content to help audiences from classrooms to boardrooms engage with […]
5 Strategies to Unlock Immediate ROI with Loom for Revenue Teams
Loom, Empowering Revenue Teams for Success In the fast-paced world of sales, finding innovative ways to connect with and engage customers is crucial. Loom offers a game-changing solution by seamlessly integrating video into the sales and CS process. Imagine the power of conveying your message, product details, and value proposition within a quick two-minute video, […]
How to Take a Screen Capture on Windows 10 and 11 (2024)
In a smartphone-centric world, screenshots have become one of the easiest and most popular ways to share what you’re seeing with your friends, family, or colleagues. But we aren’t always on our phones (only almost). In fact, many of us spend eight or so hours a day in front of a slightly larger screen: the […]
How to take a screen capture or record video using a Chromebook
Chromebooks are great for users who want a lightweight, portable, and nimble option for word processing, web surfing, and browser-based tools and tech. But did you know that with the right tools, your Chromebook can help you create versatile, professional-looking videos to share with anyone? The Chromebook has a few basic screen capture features built […]
Video Prospecting: Tips to Enhance Your Outreach Strategy in 2024
Before prospecting videos, you could only meet a prospect one-on-one, one at a time. You’re just one sales rep, after all. If you wanted to reach more people, you would have to do it en masse, which takes away personalization—and everyone knows it. But today, video allows us to multiply our output and make each […]
5 Best Enterprise Sales Software to Close More Deals
Every sales team strives to nail those massive deals. Yet, even the most savvy sales and marketing teams can’t do it alone. A solid, robust sales software can be the backbone of any successful enterprise sales operation. You need the tools to scale your sales and reach more enterprise customers. The advent of artificial intelligence […]
Asynchronous Communication Is the Backbone of Distributed Teams
Asynchronous communication isn’t new, but it was never a norm until we left the workplace. It officially usurped the in-person meeting with the rise of remote work. Today, 12.7% of full-time employees work from home, and 28.2% work a hybrid model. By 2025, 32.6 million Americans will work on remote teams. That means we’re usually […]
Loom’s Year in Review 2023: How we empowered effective communication at work
From keeping teams connected across time zones, to cutting out the maybe-not-so-essential meetings that have a way of sticking on calendars, to staying focused on the work that’s important — Loom users thrived this year. Let’s take a look back at the year and see the story behind the stats.
Building in the Open and Putting Reliability First
Our team at Loom has built many amazing features this year, from AI-generated titles and chapters to instant transcripts in 50+ languages. But much more important to me as CTO has been the behind-the-scenes effort to improve the reliability and performance of our core product experience.