Inside Atlassian

July 2025

Article in Jira Service Management

How iFood accelerated incident resolution with Jira Service Management

Through Atlassian’s ITSM, iFood unified Dev and Ops teams, slashed incident response times, and massively improved customer satisfaction by optimizing its service delivery.

Article in Development

How Appsvio Built a Forge Test Management App

This article is a guest post by Appsvio, an Atlassian Marketplace Partner. There are a few undeniable truths about software testing. First, it’s a crucial part of every development cycle, ensuring software reliability. Second, applying Agile methods helps transform testing into a more collaborative and efficient process as a whole. Third, testing is a complex […]

Article in How We Build

Migrating the Jira Database Platform to AWS Aurora

Discover how Atlassian migrated four million Jira databases to AWS Aurora—at scale and with minimal user impact. Learn about the technical challenges, strategies, and outcomes that enabled this ambitious transformation in reliability, performance, and cost efficiency

Article in Loom

How we launched a Loom brand campaign in record time (with Loom)

When Atlassian acquired Loom in 2023, one clear goal was to increase the adoption of video messaging solutions among the Atlassian customer base. We know that Loom solves a critical problem for the modern workforce: meeting overload and ineffectiveness. We also know that there are teams currently finding value with Jira, Confluence, and other Atlassian […]

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