3 reasons to ditch your traditional ITSM software

Traditional ITSM solutions are overly complex, expensive, and outdated. Join this webinar to learn why companies are ditching bad service management vendors and switching to Jira Service Management for high-velocity ITSM.

In today’s AI-driven world, traditional service management vendors are struggling to keep pace. Their complex, expensive, outdated solutions create siloes and bottlenecks that slow customers down. Some traditional vendors have even called it quits, announcing end-of-life and leaving customers in the lurch.

Jira Service Management helps put an end to these bad service management practices, unlocking high-velocity service management with a modern, AI-powered ITSM solution.

Join this webinar to hear why companies are ditching their traditional vendor and switching to Jira Service Management to:

  • Reduce costs and complexity and increase ROI
  • Future-proof their ITSM with automation, AI, and flexible workflows
  • Unite Dev, IT Ops, and business teams on one platform

We’ll showcase the product proof points that make Jira Service Management stand out in the ITSM landscape, and share real-world success stories of customers who made the switch.

If you’re not able to attend, feel free to register and we’ll send you a recording right after the session.

*When registering please use a company email address. Personal email addresses are not accepted

发言人

Brian Taylor

Senior Manager, Information Systems, WEX Inc.

Led the selection and implementation of Jira Service Management at WEX, Inc.

Tony Mottes

Systems Engineer, StrataCom

As a Senior Systems Engineer for StrataCom, Tony Mottes is a highly skilled consultant with decades of real-world ITSM experience. Tony's extensive technical competency and best practice knowledge arise from working with numerous Fortune 1000 clients across a wide range of industries and business scales for nearly 20 years at StrataCom. His diverse expertise, paired with a strong focus on understanding business needs, benefits even simple, out-of-the-box implementations. However, his passions lie with highly customized and integrated implementations, focusing on dynamic, automated, and scalable solutions to meet complex business requirements, resulting in highly effective ITSM solutions.

Paul Buffington

Lead Principal Solution Consultant, Atlassian

作为 Atlassian Enterprise 团队的一员，Paul 负责帮助客户重新定义现代 ITSM 的形态。他对 IT 所有事物的热情源于在业内超过 15 年的咨询经验。他的专业知识涵盖了 Atlassian 产品，但不仅限于技术，他还帮助团队改进工作方式。Paul 喜欢在俄勒冈海岸与家人和他们的三只金毛寻回犬共度时光。此外，他周末还喜欢徒步旅行和摄影。