Jira Align Pricing

Yes. You can upgrade all of your user licenses to the next package level at any time, and simply pay the pro-rated difference for the remainder of your current term.

We do not support a mix of Standard and Enterprise licenses. All licenses in your organization must be at the same package level.

Yes. Jira Align customers purchase a small set of basic configuration and training services to get started on the right foot. Scaling agile is about much more than just using our software, and our seasoned team of industry veterans will set you up for success quickly and hassle-free.

All Jira Align contracts are billed annually by default. Scaling Agile and transforming your team is no small feat, and we've learned from our customers that committing to a least a full year of using Jira Align to support your transformation makes teams more successful in the long run.

For each Jira Align seat, we provide four Jira / Integrated seats free of charge. These users receive information from Jira Align but do not log into Jira Align directly.

All Jira Align customers have access to one of our dedicated customer support teams. Support includes an online Help Center that delivers an extensive, thorough, and continually updated knowledge base, as well as vibrant community channels that facilitate questions and answers about Jira Align.

No. You only need Jira Align seats for Jira / integrated seats that are scope for your transformation or scaled agile initiative.