Making the Most of Shadow IT

Shadow IT – tech used in an organization that is not administered by that organization’s IT department – accounts for the majority of the cloud tech at most companies. And though it can pose a threat to security, shadow IT is often the primary driver of innovation and productivity gains. As teams around the globe reckon with the reality of a suddenly remote workforce, a clear-eyed strategy for shadow IT has become a necessity for every enterprise.

Shadow IT is a fact of life, a force you couldn’t simply banish with a security policy. And now that all work has moved to the home office, shadow IT has grown even more prevalent across every company. The task for enterprises now is to balance their approach to managing this shift in the way technology is used for work.

In this webinar, we’ll hear from Atlassian’s Jenna Cline, Head of IT Strategy and Planning, and Sean Baughman, Head of IT Business Platform. They’ll take us through the frameworks that Atlassian’s IT team uses to keep the visibility they need and maintain security while letting other departments control their own tools.

We will cover:

  • What shadow IT is, and where it comes from
  • Why shadow IT is important, and the risks and benefits it presents to enterprises
  • How to strike the right balance between rules and culture, and between security and flexibility.
  • How Atlassian IT draws the line between shadow IT and centralized IT
  • A framework from which to build your own shadow IT policy.
  • The future of shadow IT


Jenna Cline

Head of IT Strategy & Programs at Atlassian

Jenna Cline is the Head of IT Strategy & Planning at Atlassian. In this role, she uses a strategic and programmatic approach for solving business problems with technical solutions, working directly with the CIO to use IT as a business enabler. 

Jenna has more than 20 years of experience from a variety of communications and IT roles, ranging from early stage startups to Fortune 100 companies. This includes most recently serving as a Senior Director and CIO Chief of Staff at Veritas and the Director of Technology Communications and Change Management at Gap Inc. 

She holds a B.A. in Organizational Communications from North Central College. 

Sean Baughman

Head of IT Platform and Enterprise Architecture

Sean Baughman은 Atlassian의 IT 플랫폼 및 엔터프라이즈 아키텍처 책임자입니다. Atlassian IT 시스템을 위한 엔드투엔드 아키텍처의 전략 및 구현을 감독하는 역할을 맡고 있습니다. 여기에는 콘텐츠 시스템, 미들웨어, 지능형 자동화부터 UI 도구 및 엔지니어링 도구에 이르기까지 다양한 공유 서비스가 포함되어있어 회사가 규모에 맞게 운영할 수 있습니다.

Sean은 Microsoft, PayPal 및 Facebook 등 기술 업계에서 가장 유명한 회사에서 20년 이상 일한 경험을 보유하고 있지만, 전통적인 IT 경력을 따르지는 않았습니다.

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