Automate Actions During Incidents Using Opsgenie

Opsgenie Actions enable teams to integrate with 3rd party automation platforms and trigger automated tasks when an action is taken in Opsgenie.

We’ll cover:

  • Two ways to setup an Action Channel via AWS systems manager or the REST endpoint
  • How to automate tasks directly from Opsgenie using an Action Policy
  • How to use the API to execute an AWS Lambda function to create a custom Jira ticket

발표자

Shaun Pinney

Sr Product Marketing Manager, Atlassian

Shaun은 Atlassian에서 Jira Service Management 팀의 선임 제품 마케팅 매니저를 맡고 있습니다. HubSpot, Backupify, Datto, Opsgenie를 비롯한 테크놀로지 기업에서 마케팅 및 고객 대면 역할을 담당하며 경력을 쌓았습니다. 웨비나를 주최하지 않을 때는 뉴잉글랜드의 숲에서 산악자전거를 즐깁니다.

John Meier

Solutions Engineer, Atlassian

John is a Solutions Engineer at Atlassian, with a background in Software Development and IT Operations. For the past several years, John has acted as both a Customer Success Manager and Solutions Engineer at Opsgenie, where he built custom solutions for customers, assisted in the integration of various monitoring, ITSM, and ticketing tools, and provided technical support to the Opsgenie sales team. At Atlassian, his mission is to utilize his technical expertise to support Atlassian customers and make them as successful as possible.