This is a guest post by Soumya Menon of Go2Group, a worldwide provider of DevOps and application lifecycle management (ALM) solutions. An Enterprise and Platinum Atlassian Solutions Partner, the company has been serving enterprises since 2002 and has implemented thousands of enterprise-level migrations and integrations.


Timeless design powered by electricity, fuel, and the sun. Vehicles unapologetically conspicuous in their beauty and uncommonly light in their footprint. An unparalleled ownership experience, focused on the few. We are wired differently.

That’s the Karma Revero, designed and manufactured in California by Karma Automotive. Marketed as “conspicuous without the consumption,” Green Car Journal named the Revero their 2018 Luxury Green Car Of The Year, for its “iconic design and innovative electric plug-in hybrid drive technology.” The Revero beat finalists which included the BMW 530e, Cadillac CT6 Plug-In, Lexus LS 500H and Porsche Panamera 4 E-Hybrid.

Karma Revero

There’s some Atlassian under the finely sculpted hood of this outstanding automobile. Karma’s Engineering Services group relies on Atlassian Jira, Confluence, and Bitbucket Data Center to manage key engineering processes and project management activities. Ramez Attia, Engineering Systems Manager, calls Jira “a proven strategic tool that is seeing steadily increased adoption by the entire organization.”

Interior Drivers Side Karma Revero

Last year, Karma decided to upgrade and enhance their installation to reflect growing demand for the Atlassian suite. Working with Mark O’Connor of Atlassian Partner Go2Group, they migrated Karma’s systems to the current Atlassian product versions and placed them on a modern instance of Jira Data Center that is fully integrated with other mission-critical systems, such as F5 and Azure SSO. This state-of-the-art system provided Karma with these key advantages:

  • High availability, reliability, and scalability: Because failure is not an option, a two-node installation uses Jira Data Center and an F5 load balancer. Changes in demand are automatically distributed between the two nodes and in the event of a problem, automatic failover means the systems stay up. The result? Attia says, “The new system provides the level of reliability and performance a modern enterprise needs. It lowers risks and is more sustainable and scalable — this system can grow with us.”
  • Performance: Load balancing means user requests are automatically shuttled to the most available system. Always on and always optimized, Karma’s installation is kept up to date and productive.
  • Accessible and productive: Karma uses SSO (single sign-on) integration via a SAML 2.0 interface to Microsoft Azure, so users only sign on once for full access to all Karma systems, including the Atlassian Suite. The consistent interface means users spend their time accomplishing work, not fussing with systems and sign-ons. Administrators manage user permissions easily and without confusion or risk.
  • Enterprise-class: The installation is on-premise, secure, and safe, meeting strict corporate governance requirements.

“We have a huge Atlassian footprint,” said Attia. “These are strategic tools, and we’re seeing greater adoption as users demand greater use of Jira for managing our business processes, in all departments, inside and outside engineering.”

After the upgrade, Karma was able to leverage their systems to provide safe, secure access to suppliers, and enhance external collaboration. This kind of growth in user base and functionality becomes possible when the best tools and modern practices are expertly applied.


Atlassian Solution Partners, like Go2Group, deliver and implement customer solutions through consulting, sales, and technical services for Atlassian products. To learn more about how to find, work with, or become an Atlassian Solution Partner visit our Partner page.

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