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7 reasons you can’t miss Atlassian Summit 2015

Our 7th annual user conference is back and larger than ever. Whether you’re an admin, developer, product manager, or passionate user, Atlassian Summit is a must-attend event. Still on the fence? Check out the top 7 reasons you won’t want to miss the largest Atlassian Summit yet.

Tearing down the walls between development and support

Anyone who works in support will agree: it feels like the dev team isn’t exactly on your side. One of the biggest frustrations in support is when a problem can’t be solved because the dev team is needed to fix a bug or create a new feature. Check out we broke down the departmental silos.

Boost productivity with these tips and tools from Tim Ferriss

How to make better decisions as a software team

Sometimes, it’s easier to make a decision asynchronously. And for that, there’s no place better than Confluence. The Decisions Blueprint provides a simple, repeatable process for making decisions asynchronously with your team and recording them forever in Confluence. And once everything’s in Confluence, you—and anyone on your team—can reference it later.

Bridging DevOps and ITIL

The IT world you know and love exists primarily today thanks to the bedrock of the IT community: ITIL – the IT Infrastructure Library. Initially published between 1989-1996, ITIL has grown to more than 30 volumes and is considered the bible of IT best practices. ITIL is the steadfast discipline in IT worldwide, with over two million people trained and certified. At its core, ITIL is a framework ensuring IT services align to business needs and helps manage service delivery from start to finish.

Bamboo, Docker, and building web apps

This post will go over a practical use case scenario that combines the power of Docker containers with Bamboo’s strong Docker features for building and deploying a web application — just one of the many ways the Bamboo Docker duo works together!

Two-step verification is here

Two-step verification (also known as two-factor authentication) is now available on Bitbucket. It’s been one of our most requested features and we’re excited to ship it. Two-step verification secures your account by requiring a second component, in addition to your password, to access your account. That second step means your account stays secure even if […]

3 DevOps principles to apply to your IT team

DevOps is a movement that advocates a collaborative working relationship between Development and IT Operations, where historically they have been separated. Check out the three main DevOps principles (from The DevOps Cookbook) and how to apply them to your IT team.

How to build a release planning page in Confluence

Every product release requires a lot of hard work and a ton of coordination between individuals and teams. In some places, a release coordinator takes this on as a full time job, while in others, a developer, product manager, or project manager might be in charge of release planning. At Atlassian, we use Confluence to collect and organize […]

The smoke test: the golden arrow in an admin’s quiver

Software teams have long benefitted from using a smoke test to quickly validate a new software build. The smoke test is designed to verify basic functionality and the most common problems that appear in the product. Using a structured smoke test makes managing change across your Confluence instance much easier as it’s an easily reproducible test any administrator can perform. In this article we’ll cover how to use the admin tools to verify integrity, how to generate a good content test bed, and how to run those tests.

How to create sprint retrospective and demo pages (like a BOSS) with Confluence

As software makers, we rely heavily on sprint retrospectives and demos to learn more about what’s going on with our team and our products. Read on to see how to build pages that record what you’ve learned and let you share it outside your team.

Atlassian Summit 2015: how to convince your boss

Ahhh, the end of summer. (Or in the case of our southern hemisphere readers, the equally-lovely end of winter.) The kids are back in school, it’s still warm enough to grill up some burgers n’ brats, and your sunburns have finally healed. In short, everyone in the office is in a good mood. Which got […]

How to create product requirements using Confluence

We’ve written quite a bit about the conundrum of writing requirements in an agile environment. The most important takeaway is: the best way to kick-off your software projects is to build a shared understanding amongst your team. At Atlassian we find the best way to do this is to create a collaborative product requirement to hash […]

Creating insightful customer interview pages using Confluence

Using Confluence to document and share customer interviews can help with every step of the process, including using feedback to create better products. Check out these design tips and best practices for creating customer interview pages.

Atlassian named best workplace in Australia for the second straight year

We’re both thrilled and humbled that Atlassian has been named the #1 Best Place to Work in Australia for the second year in a row.