We know that some of the most meaningful business achievements are impossible to pull off alone, and how important it is that knowledge is organized well and leveraged across teams in order to stay aligned and move work forward.

But what about when you’re collaborating with that social media agency to launch the next viral LinkedIn campaign? Or when you’re working with a vendor to make this year’s customer event better than the last?

The reality is that the need for smooth collaboration isn’t limited to within your company – clients, contractors, and more partners are essential to pulling off these moments.

That’s why Confluence is now equipped with an entire suite of external collaboration tools so you can securely collaborate beyond your organization’s walls. You’ve seen single-space guests enable full-scale editing functionality with external parties and anonymous access for broadcasting content far and wide. Now, we’re excited to bring one of the most highly-requested external collaboration tools to you: public links.

Reviewing single-space guests and anonymous access

Single-space guests can be utilized for collaborators you work regularly with outside your company, like contractors, consultants, or agencies. Add people as guests to a designated space on your Confluence site for full collaborating and editing privileges, to get all of your work for a project done in one place and over the line faster.

With anonymous access, you can broadcast content with wide audiences, like a public knowledge base or an external blog. These pages will show up on Google, so anyone can find content you’re ready to share with the world.

Public links allow you to share a view-only version of a Confluence page with anyone on the internet via a unique public link URL. To do so, open the Share dialog to access and toggle on the new option to create a public link for that piece of content. Ta-da! Your new public link is automatically copied to your clipboard and ready to share for easy viewing — without needing them to sign up for a Confluence account.

Those who receive your public link will see a view-only version of the page (see below,) where the left-hand and top navigation bars are redacted but the page otherwise holds its exact form as when viewed by a Confluence user. No more PDF exports. Whether it’s release notes or a new feature announcement, you can now share that content directly from Confluence.

Advanced controls for your security needs

We know how important the security of your company’s knowledge is, and have built-in measures to ensure you you have full control over the content that is being shared.

All site admins have the ability to turn on or off public links. Within your admin settings is also a centralized list of all public links across sites and spaces, making it easy to audit content that is made public, with the option to customize notifications when public links are created.

By default, all Confluence sites existing before October 16th, 2023, have public links turned off. All new sites created after October 16th, 2023, including migrators to Confluence Cloud, will start with the Public Links feature turned on. Head over to your product settings at anytime to customize this to your needs!

To learn more about public links and how to make the most of them, check out this video series:

Get collaborating

These features not only enable Confluence users to decide how they interact with external partners but also offer the security and flexibility needed to maintain Confluence as your primary tool for project collaboration and knowledge management.

Confluence external collaboration features – guests, anonymous access, and public links – are available to all Confluence Cloud paid plans (Standard, Premium, and Enterprise.)

Think Outside the Office: Empowering external collaboration in Confluence