Cindy Gordon writes in the May issue of KMWorld on wikis:

What is clear is organizations continue to spend millions of dollars on content management infrastructure solutions, rather than putting more power in the hands of their users to collaborate effectively together. The wiki paradigm is disruptive because it is a low-cost alternative that brings key editing features into the hands of users. The approach increases the collaborative productivity of an organization or its extended ecosystems.

Read the article here.

Wikis–a disruptive innovation...