Make AI Useful with Knowledge Graphs

Many organizations have invested in AI—but still struggle to see real business impact because AI lacks the context of how work actually gets done. In this live Forrester + Atlassian webinar, learn how knowledge graphs, like Atlassian’s Teamwork Graph, can make AI truly useful at work.

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  • Many organizations have poured time and budget into AI and AI agents, yet still don’t see the returns they expected. Building on a new Forrester Consulting Thought Leadership Paper, commissioned by Atlassian and based on a survey of 275 AI decision-makers, this webinar explores why AI initiatives stall—and how knowledge graphs, like Atlassian’s Teamwork Graph, can transform AI’s usefulness by connecting it to unified, AI‑ready organizational knowledge.
  • Join Forrester Senior Analyst Will White and Atlassian Senior Principal PM Hersh Iyer as they share key findings from Forrester’s research on enterprise AI performance; explain what knowledge graphs are and why they’re critical for trustworthy, high‑impact AI; show how connecting AI to the right knowledge improves relevance, adoption, and ROI; and discuss the modern data platform foundations needed to scale AI across your organization.

发言人

Will White

Senior Analyst at Forrester

Will works as a senior analyst on Forrester’s technology architecture and delivery (TAD) team, focusing on modern service delivery. His research helps enterprises understand and capitalize on advancements in processes and technologies, including unified communications as a service (UCaaS), the proactive help desk, chatbots for employee support, enterprise service management (ESM), virtual desktop infrastructure (VDI), and more.

Hersh Iyer

Senior Principal Product Manager at Atlassian

Hersh Iyer 是 Atlassian 公司的高级首席产品经理，负责平台与数据战略。他目前专注于定义具备人工智能就绪型数据平台标准，并将该战略转化为支撑人工智能体验的基础功能。他曾参与规划并推出多项重要举措，包括支撑 Rovo 等产品的 Atlassian Teamwork Graph。

在加入 Atlassian 之前，Hersh 曾在亚马逊担任产品相关领导职务，负责 Alexa 相关工作，涉及机器学习、自动化及多模态用户界面等领域。Hersh 拥有纽约大学斯特恩商学院工商管理硕士学位，以及佐治亚理工学院计算机科学硕士学位。