How IT Ops teams resolve issues faster with Atlassian Rovo

Drowning in alerts? Chasing root causes? Spending hours on postmortems no one reads? Join the webinar to learn how Atlassian’s Jira Service Management and Rovo transform IT Operations and Incident Management with AI, automation, and integrated workflows.

Discover how AI-driven workflows can redefine incident response—from detecting the first signal of trouble to full resolution and even prevention. In this session we’ll walk you through:

  • How to build out your incident response workflows with automation, orchestration, and AI, to reduce manual work, speed up response times, and continuously improve.
  • Atlassian’s latest AI-powered features for IT Ops teams like root cause analysis, alert grouping, incident summarization, automated PIRs, and stakeholder comms.
  • Real-world examples that showcase impact, like how Vodeno, now part of the UniCredit Group, reduced incident resolution time from 1 week to 1 day with Jira Service Management and Rovo.

Don’t miss this opportunity to modernize your IT Operations and Incident Management practices!

发言人

Paul Buffington

Lead Principal Solution Consultant, Atlassian

Paul Buffington 是服务管理领域的变革型领导者，以其在全球企业中推动技术与运营卓越而闻名。他拥有 15 年以上企业咨询经验，其中过去 10 年任职于 Atlassian，致力于帮助组织采纳现代化 System of Work，彻底改变服务团队的运营方式。其专长在于融合敏捷方法、DevOps 框架与 ITIL4 实践，以提升运营效率、增强团队敏捷性并加速服务交付。