How IT Ops teams resolve issues faster with Atlassian Rovo

Drowning in alerts? Chasing root causes? Spending hours on postmortems no one reads? Join the webinar to learn how Atlassian’s Jira Service Management and Rovo transform IT Operations and Incident Management with AI, automation, and integrated workflows.

Discover how AI-driven workflows can redefine incident response—from detecting the first signal of trouble to full resolution and even prevention. In this session we’ll walk you through:

  • How to build out your incident response workflows with automation, orchestration, and AI, to reduce manual work, speed up response times, and continuously improve.
  • Atlassian’s latest AI-powered features for IT Ops teams like root cause analysis, alert grouping, incident summarization, automated PIRs, and stakeholder comms.
  • Real-world examples that showcase impact, like how Vodeno, now part of the UniCredit Group, reduced incident resolution time from 1 week to 1 day with Jira Service Management and Rovo.

Don’t miss this opportunity to modernize your IT Operations and Incident Management practices!

发言人

Paul Buffington

Lead Principal Solution Consultant, Atlassian

作为 Atlassian Enterprise 团队的一员，Paul 负责帮助客户重新定义现代 ITSM 的形态。他对 IT 所有事物的热情源于在业内超过 15 年的咨询经验。他的专业知识涵盖了 Atlassian 产品，但不仅限于技术，他还帮助团队改进工作方式。Paul 喜欢在俄勒冈海岸与家人和他们的三只金毛寻回犬共度时光。此外，他周末还喜欢徒步旅行和摄影。