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Opsgenie security

Rest easy knowing that your data is safe in the Atlassian Cloud.

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Customize your team’s notifications and schedule

Configure schedules, escalations, alerts, and incidents so everyone knows what happening at all times.

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Detailed Logs

Generate persistent alert, Incident, and team logs for detailed log analysis.

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Security for your systems

Static IPs available for allowlisting Opsgenie traffic to your systems, webhook & other integrations.

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Encryption in transit and at rest using AES-256

All data is encrypted in transit using TLS 1.2+ with perfect forward secrecy. Servers holding user data will use full disk, industry-standard AES 256 encryption.

Trust & security at Atlassian

We commit to delivering the highest level of security, reliability, privacy, and compliance in our products. The Atlassian Trust Center forges the connection between our company operations and products, making it a one-stop shop for all your security needs. 

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Our compliance program

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SOC 2

SOC 2 (System and Organization Controls) is a regularly refreshed report that focuses on non-financial reporting controls as they relate to security, availability, and confidentiality of a cloud service.

We currently offer SOC 2 reports for Jira and Confluence Cloud, Bitbucket Cloud, Trello, Opsgenie, Statuspage, and Jira Align.

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SOC 3

SOC 3 (System and Organization Controls) is a regularly refreshed report that focuses on internal controls as they relate to security, availability, and confidentiality of a cloud service.

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PCI DSS

The Payment Card Industries Data Security Standard is an information security standard for the handling of credit card information.

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ISO/IEC 27001

ISO 27001 is specification for an information security management system (ISMS), which is a framework for an organization's information risk management processes.

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ISO/IEC 27018

ISO 27018 is a code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors.

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VPAT

The Voluntary Product Accessibility Template is a document used by providers to self-disclose the accessibility of a particular product.

Data Processing Addendum

Atlassian is wholly invested in our customers' success and the protection of data. We've pre-signed our Data Processing Addendum (DPA), to help you meet onward transfer requirements under the GDPR.

Opsgenie Bug Bounty report

We've partnered with Bugcrowd to reward unique vulnerability research. If you've found a vulnerability, submit a report through our Bug Bounty program.

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Our security partners

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