Optimize your Atlassian tools: Strategies to drive lasting adoption

Discover why it’s important to consider the people side of change as much as the technical side, and the value of cultivating long-term adoption of Atlassian cloud products. Whether you’re contemplating a migration to cloud, in the midst of a migration, or already using cloud tools; this session equips you with resources and strategies to empower your users to do their best work.

In the midst of planning a cloud migration, an incredible amount of focus is placed on the technical changes. However, to realize the full value of a cloud migration, it’s important to remember a successful change is dependent on the people involved and their willingness to embrace and adopt the change.

Join us for one of our most popular sessions from Team ‘23 to learn about the importance of organizational change management and strategies to do it well. In this live recording from Team '23, Global Head of Customer Success, Gertie Rizzo and Head of Product, Enterprise Adoption & Readiness, Sarah Joshi, will cover:

  • The importance of the people side of change when rolling out any change project
  • Strategies and tools you can use to drive successful user adoption of Atlassian cloud products
  • How to leverage usage data in Atlassian Administration to better understand end user adoption patterns
  • Why you should build a network of product champions who can help propel your change plan forward and engage inactive users

Relatori

Gertie Rizzo

Global Head of Customer Success

Gertie Rizzo, Head of Customer Success di Atlassian, è a capo di un team globale di Customer Success Manager e Digital Customer Success Campaign Manager che ha come obiettivo quello di aiutare i clienti a trarre il massimo valore dall'investimento nei prodotti Atlassian Cloud. Gertie ha una vasta esperienza di 25 anni nei servizi e 4 anni nella leadership di team globali per il Customer Success. Vive a Tampa, in Florida.

Sarah Joshi

Principal Product Manager, Enterprise

Sarah Joshi è Principal Product Manager presso Atlassian ed è impegnata ad aiutare i clienti aziendali ad accelerare l'adozione dei prodotti Atlassian nelle loro organizzazioni. In precedenza, Sarah ha ricoperto per 10 anni vari ruoli nella gestione dei prodotti e nella conversione dei clienti a diverse tecnologie aziendali. Sarah è appassionata di adozione e gestione del cambiamento ed è una Prosci Certified Change Management Practitioner. Quando non pensa all'adozione e al cambiamento organizzativo, puoi vederla cercare i migliori ristoranti senza glutine a Sydney.