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Cloud Platform & Services Roadmap

To help your organization plan and grow with Atlassian, we're committed to providing visibility into our cloud platform roadmap wherever possible. Below is a snapshot of the capabilities we feature today, along with a glimpse of what's to come.

Security

Today

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Encryption in transit

All data sent between our customers and applications is encrypted in transit using Transport Layer Security (TLS) with Perfect Forward Secrecy (PFS).

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Encryption at rest

Data drives on servers holding customer data and attachments in Jira Software Cloud, Jira Service Desk Cloud, Jira Core Cloud, Confluence Cloud, Statuspage, OpsGenie, and Trello use full disk, industry-standard AES-256 encryption at rest.

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Domain verification and account capture

Verify your company domain to view and manage all users associated with that domain.

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SAML SSO (Atlassian Access)

The ability to connect to your SAML SSO provider is available for our cloud products when you subscribe to Atlassian Access.

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User provisioning and de-provisioning (Atlassian Access)

Automatic user provisioning and de-provisioning is available for our cloud products when you subscribe to Atlassian Access. We offer supported integrations with Okta, OneLogin, Azure AD, as well as custom SCIM integrations.

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Organization audit logs (Atlassian Access)

With an Atlassian Access subscription, organization admins can track all user and group management changes across their Jira and Confluence Cloud sites.

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Enforced 2FA (Atlassian Access)

With an Atlassian Access subscription, you can require that all users logging into your Atlassian cloud products use 2FA.

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API token controls (Atlassian Access)

View and manage API access when you subscribe to Atlassian Access

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CASB integration with McAfee MVISION Cloud (Atlassian Access)

With a subscription to Atlassian Access, you'll be able to connect your Atlassian cloud products to a cloud access security broker for heightened data and threat protection.

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Session duration management

To increase security, admins can limit how long their users are signed in to Jira and Confluence cloud. When a session duration is set, users will have to sign back in periodically.

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Password policies

Ensure users who access Atlassian cloud products are using best practices when creating their passwords, to reduce the risk of security breaches.

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Organization insights (Atlassian Access)

With an Atlassian Access subscription, organization admins will have new views into product adoption of Atlassian cloud products within their organization.

Security

Coming soon

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End user audit logs

Security

In the Works

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Device visibility (Atlassian Access)

With an Atlassian Access subscription, organization admins will be able to view the devices that are accessing their Atlassian cloud products.

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IP-allowlisting (Premium)

We're looking into the ability to provide additional security safeguards to make sure only people from whitelisted IPs can access your instance.

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Granular admin permissions

We are exploring adding additional administrative role permissions.

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Product usage insights

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End user security check-up

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Password-less login (webAuthN)

Privacy & Compliance

Today

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Atlassian Common Control Framework Baseline

We’ve certified Jira Cloud, Confluence Cloud, Bitbucket Cloud, Trello, Opsgenie, Statuspage, and Jira Align against SOC2 Type II, ISO27001, ISO27018, and CSA STAR.

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GDPR

We have done extensive work on how we handle personal data - both in products and as part of our business operations - to bring our practices and features into compliance with the GDPR.

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Privacy Shield Framework

Atlassian products are Privacy Shield certified, which provides additional privacy protection for EU residents when their personal data is moved outside of Europe to the United States.

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Standard Contractual Clauses

Where appropriate, we also utilize appropriate international data transfer mechanisms for data transferred from Europe elsewhere, by executing Standard Contractual Clauses through our updated Data Processing Addendum.

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Data Processing Agreement

For customer entrusting us with personal data from Europe, we offer data processing terms, as required by Article 28 of the GDPR.

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Profile visibility controls

The ability for users to view and control the visibility of their account fields across Atlassian cloud products and public communities, such as the Atlassian Community and the Developer Community.

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Voluntary Product Accessibility Template (VPAT) 508

We’ve published VPAT for Jira Server, Confluence Server, and Bitbucket Server.

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Product-specific Right-to-be-Forgotten Management

Privacy & Compliance

Coming Soon

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FedRAMP Low-Tailored ATO for Trello

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ISO27017 - Cloud Security Certification

We will attain ISO27017 certification for our major cloud products

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HIPAA for Jira Align

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Data residency management - primary data

The ability to configure data locally for Jira Software Cloud and Confluence Cloud data stores that contain primary data at rest, such as user content related to issues, tickets, and pages.

Privacy & Compliance

In the Works

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HIPAA for Jira Cloud

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WCAG/508

We are exploring the ability to implement WCAG for Jira Cloud, Confluence Cloud, Jira Server, Confluence Server, and Bitbucket Server.

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Data residency management - secondary data

We are exploring the ability to configure data locality for Jira and Confluence data stores that contain secondary data such as search indexes.

Reliability & Scale

Today

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User provisioning for Jira & Confluence (SCIM) (Atlassian Access)

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Business Continuity and Disaster Recovery programs

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Guaranteed SLAs - 99.9% (Premium)

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Unlimited storage (Premium)

Reliability & Scale

Coming soon

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10,000 users per instance

Reliability & Scale

In the Works

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User provisioning for Bitbucket (SCIM) (Atlassian Access)

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Guaranteed SLAs - 99.95%

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Unified user management

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Bulk user management

Controls & Support

Today

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Premium Support

We created the Premium Support program to provide enterprise-grade assistance to those who need 24/7 support, a dedicated team, and more.

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Dedicated Technical Account Manager (TAM)

We offer a dedicated advisory service that you can add to your Atlassian subscription for enterprise accounts in need of personalized implementation and strategic guidance.

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Phone, email, and chat support

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Technical support and documentation

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Cloud Migration Center

The Cloud Migration Center provides planning guides, resources, and data transfer tools to make your cloud migration journey easier than ever.

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Free cloud migration license

We provide a 100% free cloud migration license that matches your existing server or Data Center instance to help you explore, evaluate, and migrate to cloud over time—without disrupting your teams. 

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Jira Cloud Migration Assistant

Available for free in the Atlassian Marketplace, the Jira Cloud Migration Assistant allows you to move everything you need from server to cloud.

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Confluence Cloud Migration Assistant

Available for free in the Atlassian Marketplace, the Confluence Cloud Migration Assistant allows you to move everything you need from server or Data Center to cloud. 

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Atlassian Admin API

Controls & Support

Coming soon

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Release tracks

Admin controls to progressively rollout newly available and/or upcoming features to end-users

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Custom reporting

Controls & Support

In the Works

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Sandbox instances (Premium)

Safe and isolated environment for developers and admins to test applications and extensions and preview new features without impacting the production environment.

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Custom Domains (Premium)

Completely customize your URL used to access Atlassian cloud sites - providing the flexibility to adjust domains to something that's aligned with your brand and familiar to your end-users.

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App Migration Assistant

We're working closely with our Marketplace vendor partners to allow you to more easily migrate your app data from server or Data Center to Atlassian cloud.