IT
Ask any successful person and they’ll tell you about a role model. Somebody they aspired to be like. Somebody who...
Back in 2001, our co-CEOs Mike and Scott started a global business from Australia with $10,000 on a credit card. They knew that nothing less than legendary service would be needed to be successful....
Does it matter if you use the term help desk, service desk, or ITSM to describe IT support? It does – as you might be underselling or overselling capabilities (either to yourself or others)...
Atlassian provides products and services to companies and teams of all sizes, all around the world. Our customers’ trust in Atlassian is essential to our business, and we have to continually earn that trust...
The right metrics aren’t just a "nice to have" – they're a "must have." Now, you can measure both employee self-service and customer satisfaction. By providing an easy and fast way for customers to...
Continuous delivery is both part of the agile recipe and a great revealer of inefficiencies. Moreover, in order to reap the benefits of agile, you need to be agile through all phases of the...