As I mentioned last time, everything we do here at Atlassian is on our internal Confluence Wiki, available for everyone at Atlassian to see and comment on. I learned this the very first day, when my boss asked me to put a short bio up on my Profile.

“Sure, no problem. Once I’m done, how do I tell people it’s there?” I asked.
“As soon as you save it, it’ll show up in everyone’s RSS feed, and also be on the Dashboard page.”
“Ummm, everyone? Like, everyone in the whole company?”
“Yup.”
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“Oh, OK.” I paused for a moment, thinking that through. “But when I write something like a Launch Plan, how do I publish that to just the Marketing team so I can get some feedback before I send it out?”
“You don’t. Same thing, when you save it to the Wiki, everyone will see it. And have the chance to comment on it.”
I had to let that sink in for a moment. The idea that everyone in the company: the founders, the engineers, the sales guys, that all of them would be looking over my shoulder as I did my job was sort of terrifying. I can be a fairly private person, and having to sit out in the open was bad enough, but now you want to make everything I do public?
Three weeks later, and I think it’s awesome. Doing everything out in the open creates a sense of cooperation & teamwork greater than anywhere else I’ve worked. Everything I do harnesses the Wisdom of the Atlassian Crowd. When I get feedback, it’s extremely valuable. And on the other side, the ability to give others feedback makes me feel more plugged in to what’s going on.
So here I sit, exposed for all the world to see. And loving it.
(By the way, Confluence has, in fact, a very powerful set of security features. It wouldn’t be hard to setup the wiki differently and isolate different groups or projects. But that’s not how we’ve choosen to do things here.)

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