“In short, this is an incredible resource and goes a long way to bridge the gap that sits between IT departments and the business units they support…Do you get the same feeling looking at an empty wiki as you did when you first encountered an empty spreadsheet? We knew at the time this new concept called a spreadsheet was powerful. But, still, it was blank. What do we do now? Wikipatterns provides help for those who want to use a wiki but know that an empty wiki isn’t the place to start, just like we know not to send someone a blank spreadsheet and have them fill in their expense report.