Interning at Atlassian

In June, I had just finished my junior year of college and moved across the country to San Francisco for my summer internship with the Confluence Marketing team. I was excited about this opportunity but new to Atlassian software and nervous as well.  As a new starter, there is a lot to learn and not much time to do it. Luckily I had the help of my team and other Atlassians to help me get adjusted on the fly. First thing I had to get comfortable with was the product I was working with over the summer, Confluence.

It didn’t take long to find my way around Confluence and I even finished the first week by publishing my own blog to share with the company. For anyone new to Confluence like me, here is a brief walk-through of my experience to help you get started.

1. Navigating the Confluence Dashboard

Confluence is the hub for everything at Atlassian. It’s where every team creates and shares work, and where all the company news and announcements get posted. The first place you land in Confluence is the dashboard, and at Atlassian, there’s quite a bit going on so it can be hard to figure out where to start. For each person it will be different, but I started off by browsing through some of the more popular recent pages. I got to read some great material such as our new design guidelines and an update on the new Austin office. It was a great way to get introduced to some of the things going on around the company and get a sense of the culture in the office.


I also made use of the network feature, and followed all the guys on the Confluence marketing team. Whenever I want to see what everyone else is working on, I just look through the network tab.


2. Sharing my personal blog

Here at Atlassian we have a huge blogger culture so one of the first things to cross off my list as a new employee was to publish my introductory blog. After scrolling through some of my colleagues’ introductory blogs for inspiration, I realized that this was something people put serious effort into. After all, first impressions last a lifetime.

I really wanted to make this blog my own and took my time to play around with different fonts, pictures, and emoticons among other things to personalize it. Having never used an online editor before, it was great how intuitive and easy it was to get started with Confluence. The blog was a great way to get my hands dirty with creating content in Confluence and gave me more confidence for creating some of the pages I needed for my internship.


3. Navigating my team space

Since Confluence is the hub for everything at Atlassian, every team has a space. I quickly found that everything I’d need to work with the Confluence marketing team could be found in the team space. It was great to see what everyone had been up to prior to my arrival. Beyond just reading past blogs, with Team Calendars I was able to see who would be in and out of the office over the next few weeks and with the Roadmap I got see what projects our team had lined up. My team had even added a shortcut in the sidebar for my summer project page, so I could jump back to it whenever I needed. Between everything, there was more than enough to keep my hands dirty for the first month.



My summer internship

For my time here I am mainly focused on a customer experience project that researches Confluence Questions to see how it’s been adopted since its launch earlier this year. Of course, I will be keeping all of my documentation and reports in Confluence so check back in in a month for another blog if you’re curious to read about my progress and see how I used Confluence to complete the whole project.


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Inside Atlassian: my first month using Confluence...