Atlassian Bonfire 2 makes it easy to test together, whether you sit across the room or across the globe from the rest of your team. You may work with consultants, teams at partner companies, or outsource development or testing. Quality issue creation from people outside your team is important to keep software development projects on track and keep velocity high.
The best way to keep velocity high and projects moving forward is to minimize the back-and-forth discussion clarifying issues. When working with people outside your team or organization, this is even more important, due to the geography, time zones, and different tools that get in the way.
A typical bug creation process might involve barriers like:
- Several required fields with specific descriptions
- Long forms to scroll through
- Training and/or meetings to introduce the creation process
- Follow up meetings to clarify changes or new additions
All these are workarounds to help testers capture the right information in the right place at the right time.
Articulating a problem well and refining issue creation skills are a focus for noobs and veteran testers alike. Bonfire lets you standardize and structure this process for remote testers. Templates are easy to create and even easier to share, and the best part is that you don’t need to put any documents or training in place to make the sure the issues coming in have the right information.
A bug which would have completed in 1 hour round time in a non-distributed environment could end up taking days when communicating across oceans! A remote or offshore team may not have the context a developer has when creating bugs, so these templates give them the framework to capture the right information. When you change a Bonfire template, the change is pushed out for everyone, and you don’t need to facilitate any sort of update.
Shared Test Sessions
Anyone working remotely isn’t around to hear the ‘water cooler’ chats and small tidbits of information shared throughout the day. You can communicate these to your distributed team members via instant message, or you might even go old-school and send an email.
But why take the trouble of switching context between your browser and chat client? And what about testers that work in another time zone, or for a different company?
Bonfire 2 gives you shared test sessions, so everyone can collaborate around testing a particular feature or story in a central forum. Anyone participating in the session or reviewing it later can see all the session activity, and most importantly, follow the session notes. You can take notes for a session directly from the browser extension, no context-switching needed, and session notes aggregate in a stream along with all the other activity happening, so everyone involved is on the same page, even if their water cooler is across an ocean.
Get Bonfire 2 Today
Bonfire 2 is chock full of new stuff, so get a free 30-day trial for JIRA download or OnDemand to make issue creation easier, faster and more efficient for everyone using JIRA!