As I mentioned in an earlier blog post, we have a variety of customers using our products in interesting and different ways. One such example is the Mambo Foundation.

Mambo is an open source full-featured content management system that can be used for everything from simple websites to complex corporate applications.

Lynne Pope
, has been the core developer for Mambo since 2006 and is currently president of the Mambo Foundation, Inc.

Tell us a bit about your organization:

The Mambo Foundation is a non-profit incorporation that governs the Mambo open source content management system project. Mambo is a multi-award-winning, free, CMS that has been around since 2000 and open source under the GNU General Public License since 2001. It has been downloaded over 9 million times.

The Foundation, like the project, is manned by unpaid volunteers. It is charged with protecting the intellectual property, facilitating development by providing the infrastructure, and always keeping Mambo free under an approved open source license.

How do you use Confluence?

Mambo, while having a nominal home, is a virtual organisation with the teams distributed globally. As the years passed we found that knowledge was becoming too distributed and was not being kept readily available to new and future team members. We were using a wiki for user documentation and wanted to extend this to developer documentation, team notes, collaboration on planning, etc.

Confluence allows us to have different spaces with access controls so that each team is able to have their own area, including areas for private discussion. Unlike traditional wiki’s, it also allows us to have private work areas where we can each work on our own projects while preparing them for submission to the team.

Combined with the ability to have comments and forums, Confluence has become a key factor in facilitating communication while also keeping the discussions, notes, etc available for future team members.

How has Confluence helped?

Mambo had no developer documentation and now has a growing collection. It is the most visited space on the wiki. While we did not measure specifically, as visitor traffic to the wiki increases we are seeing a corresponding decrease in traffic to the support forums. The decrease in support questions allows the Mambo team to concentrate more on the code, which brings a benefit to everyone using Mambo.

Atlassian’s free open source license and the generosity of Adaptavist in hosting our wiki has enabled Mambo to provide documentation resources to thousands of people and has directly facilitated the development of Mambo itself.

Atlassian has given over $10 million in free licenses to open source projects and non-profits. To apply for a free community license or learn more, click here.

Confluence Case Study: Mambo Foundation...