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工作场所的生产力不是您想的那样

如何摆脱无意义的重复并完成更多工作

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您的工作场所很忙,大家都同意这一点,看看收件箱里堆满的邮件,还有日历上标注所有会议就知道了。还有所有压力很大的人,在办公室都风风火火的。

但是在这一连串的活动中,您的团队到底在做什么?是否在实现重要目标方面取得进展,还是只是又忙碌地工作了一整天?

工作场所生产力并不是要在每个空闲时间里完成更多的任务。这样最后只会把所有人都搞得精疲力尽。相反,真正的生产力意味着每个人都可以将自己的全部创造力、洞察力和独特的技巧运用到真正重要的工作中。

当然,员工的个人习惯也是工作场所生产力的重要组成部分,但它们只是其中一部分。另一部分是营造支持生产力的团队文化。

无论您是经理还是个人贡献者,您都可以在营造这种文化中发挥作用。本指南将为您提供一些有关如何实现这一目标的想法。

什么是工作场所生产力?

在我们深入了解细节之前,我们先弄清楚什么是工作场所生产力,什么不是。

证明您的团队工作高效的最重要标志很简单:工作完成得好。而且不是其他工作,您正在实现您最重要的目标。

生产力的另一个方面是,您可以高效地完成重要的事情。您已经摆脱了阻碍您进步的不良组织习惯。

现在,工作场所生产力的定义似乎不言而喻,但想想您看到相反情况的频率有多高。有些团队很难实现大型目标,因为他们被小事弄得不堪重负,比如我们之前提到的电子邮件和会议。他们确实很忙,但他们的生产力也很低。

Set clear (and specific) onboarding expectations with Confluence features

In that SHRM survey, 23% reported that clear guidelines—including their specific duties and responsibilities—could have prevented a swift exit. While a universal onboarding document is helpful for learning the basics, a role-specific resource is much more beneficial for getting down to the nitty gritty of each job function. Each employee has to know their unique responsibilities in the organization.

You can achieve this by setting up different page elements in Confluence to suit different employee roles. For example:

  • Create “action items” that employees can check off as they finish them, giving them a to-do list. You might help an employee set up their benefits by certain dates, for example.
  • Within Confluence, create individual tables. These tables can include expectations for employee onboarding achievements within 30 days, 60 days, 90 days, or some combination of each.
  • Within your chief onboarding documents, create links to specific project documents so employees are immediately in the loop for projects they’re supposed to join.

Simultaneously, you can create individual team pages to help specify unique roles within the context of your company. Want HR to drop in some specific duties, responsibilities, and expectations for each team member? Use page restrictions to limit editing to that individual. This way, every new employee has the context they need from the teams and people who know their role best.

Scale your onboarding process with templates

If you read the section above, your eyes might already be rolling into the back of your head:

A new page for every employee? That work’s going to add up. My department includes many roles, friend. For example, a marketing department can include as many as 20 different roles, and creating onboarding materials for each one would be time-consuming. But with the use of Confluence templates that work is reduced. Use Confluence templates to build consistent onboarding plans and training resources for your new team members. Populate these templates with all the essential information they’ll need, such as:

  • Project details
  • Marketing/branding guidelines
  • Contact information so they can reach out to key employees for assistance
  • Employee handbooks automatically built-in

With Confluence, you can build a new page from a prebuilt HR template. Setting up a new, employee-specific page for a new hire? Confluence can automatically populate employee handbook information and a company introduction without added work.

Use in-line comments to keep new employees up to speed

At some point, you’ll encounter a bump in the road. No matter how much information an employee takes in, no matter how much they try to reference your existing documentation, there’s going to be some adjustment before they’re fully onboarded into your team’s projects.

But it’s no sweat. Confluence offers in-line collaboration features, like “@” tagging for user-specific comments and page commenting, that helps keep everyone aligned as you address these issues. New employees can comment on pages to ask questions. Or you can loop in an HR representative to help get an employee up to speed. 

For example, if a new employee is joining a Team Space for the first time, they can use in-line comments to address specific questions to the employees who might have the answers. This helps avoid clutter and comments that everyone can see, which keeps the Team Space humming along even as a new employee is getting acclimated.

Separate your employee onboarding data from the rest of your projects

Confluence allows topic tagging features to help delineate different types of content. This also makes employee documents and communication much easier to search through. For example, suppose a new team member needs to reference their onboarding documentation. In that case, they can search through an onboarding tag first—separating this information from any information pertaining to existing projects.

In fact, you can use tags for all sorts of reasons. For example, you can designate benefits, holiday information, and employee requirements under a “company policies” tag, which makes it easier for new employees to navigate.

You can also use labels to make project goals more clear for new team members. Tag your team and project goals—as well as the relevant pages that support them—and make sure to distinguish overarching project briefs from supporting documentation. You’ll give new employees a clearer roadmap for hitting the ground running.

Get your employee feeling like a part of the team

Not-so-fun fact: disengaged employees outnumber engaged employees nearly two-to-one. And engagement is often the result of teamwork. The more quickly employees feel like valued team members, making consistent contributions, the more likely they’ll feel engaged at work. 

As the Harvard Business Review notes: “Research has shown that employees with close connections at work are more productive, creative, and collaborative.”

How do you use software like Confluence to foster that teamwork? Simple: use your communications features to their fullest extent. You can use Confluence and Trello together for onboarding, for example. Team members can blog together or use emoji reactions to express their personality—this helps foster a spirit of collaboration rather than the feeling of ticking items off a checkbox. (Ideally, with Confluence and Trello, you’ll do both simultaneously.)

Team space

A Confluence knowledge base can be built into one or more spaces—you’ll create pages within a team or project space. Over time, you can turn this into a team or organizational knowledge base that serves many employees. It’s up to you to match the type of spaces for its uses. A Knowledge Base for onboarding can be like a new employee handbook, filling in new employees on every detail of what they need to know and what tasks they need to complete as they onboard. A Team Space can be the shared space this employee joins as they get caught up with the goals and projects of their team.

是什么让员工效率低下?

为什么这么多团队生产力低下呢?是什么原因导致员工效率低下、疲惫倦怠,最终精疲力尽?

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