The complete guide to Atlassian for ITSM
Want to implement Atlassian’s ITSM solution, but don’t know where to start? Or perhaps you want to reimagine ITSM with practical applications of agile, DevOps, and cloud technologies.
This practical guide covers the basics of everything you need to know about ITSM with Atlassian – across IT delivery, operations, and support. Along the way, learn best practices and tips to improve your team’s performance, efficiency, and collaboration.
In this whitepaper, you'll learn:
An overview of Atlassian’s ITSM solution, powered by Jira Service Desk and seamlessly integrated with Opsgenie, Confluence, and more
How to implement end-to-end IT operations and support with Atlassian, from change to incident to request management
Best practices and tips to bring team agility and collaboration into ITSM