How IT Ops teams resolve issues faster with Atlassian Rovo
Drowning in alerts? Chasing root causes? Spending hours on postmortems no one reads? Join the webinar to learn how Atlassian’s Jira Service Management and Rovo transform IT Operations and Incident Management with AI, automation, and integrated workflows.
Discover how AI-driven workflows can redefine incident response—from detecting the first signal of trouble to full resolution and even prevention. In this session we’ll walk you through:
- How to build out your incident response workflows with automation, orchestration, and AI, to reduce manual work, speed up response times, and continuously improve.
- Atlassian’s latest AI-powered features for IT Ops teams like root cause analysis, alert grouping, incident summarization, automated PIRs, and stakeholder comms.
- Real-world examples that showcase impact, like how Vodeno, now part of the UniCredit Group, reduced incident resolution time from 1 week to 1 day with Jira Service Management and Rovo.
Don’t miss this opportunity to modernize your IT Operations and Incident Management practices!
발표자
Paul Buffington
Lead Principal Solution Consultant, Atlassian
Paul Buffington은 글로벌 기업 전반에서 기술과 운영 우수성을 주도하는 것으로 인정받는 서비스 관리 분야의 혁신적인 리더입니다. Atlassian에서 지난 10년간 근무한 경력을 포함하여 15년 이상의 엔터프라이즈 컨설팅 경험을 보유한 Paul은 조직과 협력하여 서비스 팀의 운영 방식을 혁신하는 최신 작업 시스템을 도입합니다. 애자일 방법론, DevOps 프레임워크 및 ITIL4 사례를 결합하여 운영 효율성을 높이고 팀 애질리티를 향상하며 서비스 제공을 가속화하는 것을 전문으로 합니다.
