3 reasons to ditch your traditional ITSM software

Traditional ITSM solutions are overly complex, expensive, and outdated. Join this webinar to learn why companies are ditching bad service management vendors and switching to Jira Service Management for high-velocity ITSM.

In today’s AI-driven world, traditional service management vendors are struggling to keep pace. Their complex, expensive, outdated solutions create siloes and bottlenecks that slow customers down. Some traditional vendors have even called it quits, announcing end-of-life and leaving customers in the lurch.

Jira Service Management helps put an end to these bad service management practices, unlocking high-velocity service management with a modern, AI-powered ITSM solution.

Join this webinar to hear why companies are ditching their traditional vendor and switching to Jira Service Management to:

  • Reduce costs and complexity and increase ROI
  • Future-proof their ITSM with automation, AI, and flexible workflows
  • Unite Dev, IT Ops, and business teams on one platform

We’ll showcase the product proof points that make Jira Service Management stand out in the ITSM landscape, and share real-world success stories of customers who made the switch.

If you’re not able to attend, feel free to register and we’ll send you a recording right after the session.

*When registering please use a company email address. Personal email addresses are not accepted

발표자

Brian Taylor

Senior Manager, Information Systems, WEX Inc.

Led the selection and implementation of Jira Service Management at WEX, Inc.

Tony Mottes

Systems Engineer, StrataCom

As a Senior Systems Engineer for StrataCom, Tony Mottes is a highly skilled consultant with decades of real-world ITSM experience. Tony's extensive technical competency and best practice knowledge arise from working with numerous Fortune 1000 clients across a wide range of industries and business scales for nearly 20 years at StrataCom. His diverse expertise, paired with a strong focus on understanding business needs, benefits even simple, out-of-the-box implementations. However, his passions lie with highly customized and integrated implementations, focusing on dynamic, automated, and scalable solutions to meet complex business requirements, resulting in highly effective ITSM solutions.

Paul Buffington

Lead Principal Solution Consultant, Atlassian

Atlassian 엔터프라이즈 팀원인 Paul은 고객이 최신 ITSM을 재정립하도록 돕는 일을 담당합니다. 업계에서 15년 이상 쌓아온 컨설팅 경험을 바탕으로 모든 IT 문제에 열정을 가지고 있습니다. Atlassian 제품 전반에 걸친 전문 지식을 보유한 것은 물론, 기술을 넘어 팀의 업무 방식을 개선하는 데도 도움을 줍니다. Paul은 오리건 해안에서 가족 및 골든리트리버 3마리와 함께 시간을 보내는 것을 즐깁니다. 하이킹과 사진 촬영은 Paul의 완벽한 주말 취미입니다.