How IT Ops teams resolve issues faster with Atlassian Rovo

Drowning in alerts? Chasing root causes? Spending hours on postmortems no one reads? Join the webinar to learn how Atlassian’s Jira Service Management and Rovo transform IT Operations and Incident Management with AI, automation, and integrated workflows.

Discover how AI-driven workflows can redefine incident response—from detecting the first signal of trouble to full resolution and even prevention. In this session we’ll walk you through:

  • How to build out your incident response workflows with automation, orchestration, and AI, to reduce manual work, speed up response times, and continuously improve.
  • Atlassian’s latest AI-powered features for IT Ops teams like root cause analysis, alert grouping, incident summarization, automated PIRs, and stakeholder comms.
  • Real-world examples that showcase impact, like how Vodeno, now part of the UniCredit Group, reduced incident resolution time from 1 week to 1 day with Jira Service Management and Rovo.

Don’t miss this opportunity to modernize your IT Operations and Incident Management practices!

スピーカー

Paul Buffington

Lead Principal Solution Consultant, Atlassian

Atlassian エンタープライズ チームのメンバー。お客様が最新の ITSM の形を再定義するのを支援している。業界での 15 年以上のコンサルティング経験を持ち、IT のすべてに情熱を抱いている。アトラシアン製品全般に及ぶ専門知識を持っているが、テクノロジーを超えて、チームの働き方を改善する手助けをしている。オフの時間は、オレゴン州の海岸で家族と 3 頭のゴールデン レトリバーと過ごしている。週末にはハイキングと写真撮影を楽しむ。