When it’s time to deliver bad news, this is how the pros do it
Learn the simple framework developed by psychiatrists and oncologists that emphasizes empathy, facts, and finding a way forward.
remote work
When and How to Add Production Value to a Video Message
Here at Loom, the vast majority of the video messages we send to one another are brief and casual in...
Improving performance through better architecture
A deep dive into React Resource Router and its impact on the Jira Cloud experience.
How to increase profits (and reduce admin costs) in the cloud
If you think cloud is more expensive than on-premises hosting, think again. IT pros report an average savings of 20 percent when they move to the cloud.
Solving distributed consistency with Git: how we built Bitbucket Smart Mirror Farms
Many Bitbucket Server customers have development teams spread across the globe. Over the years, we’ve heard from many of them,...
How to keep a record of your reading list with Trello
As an avid reader, I always need a way to keep track of my books. From keeping track of recommendations, reviews, and picking out my next book, I have quite the list of requirements...
How & Why Loom Adopted Asynchronous All-Hands Meetings
Although the term “asynchronous meeting” may sound like an oxymoron, how many meetings have you sat through that could have...
Codegeist is back in a big way
Codegeist is a remote hackathon where participants build innovative cloud applications for their favorite Atlassian tools. These apps can be...
How to Explain Complex Ideas
How do you explain a complex idea — simply and so anyone can understand it? While you’ll find plenty of existing...
How to create an incident response playbook
Take a page from our (hand)book.
Artificial intelligence for issue analytics: a machine learning powered Jira Cloud app
This blog post was contributed by a group of students at the University of Wollongong, based on a project they...
Crowd 4.0 is here: higher performance, built for the future
New and improved capabilities to set you up for success – now and for years to come.
How to Run an Asynchronous Design Critique
Design critiques are a cornerstone for any design team, and are especially important for remote teams to be able to see...
Why you need to start using a decision journal
Do you remember those “choose your own adventure” books from your childhood? Where the pages were filled with different options and the choices you made advanced the plot?
2 minutes to upgrade: a new and simplified Data Center deployment
Using the exact same infrastructure you rely on for your Server products.