Jira Service Desk
Portfolio for Jira
IT Service Management
We’ve seen a lot of status pages over the years. Everything from scrappy DIY pages for side projects to totally bespoke plans for global corporations...
Statuspage examples: 25 status pages showcasing excellent customization, design, and incident communication
“Oh no, here we go again,” thought Laura as she sat in her weekly engineering meeting. Two of her engineers, Rob and Rachel were at...
Is your team making bad decisions? The culprit is likely your conversations
Be kinder than is necessary. Everyone is fighting some kind of battle. These 12 simple words, clipped from the local newspaper, occupied a tiny sliver...
14 random ways to be kind at work (and why it matters)
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Businesses are terrible at innovating. Sure, recruiters promise innovative jobs, companies claim to sell innovative merchandise, and shareholders rave about innovation. But most of these promises...
3 myths that explain why innovation fails
Working with introverts (like me) can be frustrating for people who are naturally outgoing. For them, being around people is energizing. For introverts, it’s draining....
Working with introverts (written by an actual introvert)
#IWish there was another kind of Agile besides just Scrum and Kanban. #RetroOnAgile — Dan Chuparkoff (@Chuparkoff) January 28, 2018 Agile is about to reach...
15 hot takes on the future of agile
Fresh ideas, announcements, and inspiration for your team, delivered weekly.
Trust makes your job as a leader easier in just about every way possible. Your teams make decisions faster (and revisit them less often). People...
10 ways to tell if your team trusts you as a leader
If you’re hosting on AWS, you can expect some pretty excellent reliability and availability. If your service isn’t responding, it’s likely an issue with your...
AWS status: The complete guide to monitoring status on the web’s largest cloud provider
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